John Tyler Carlson - State Farm Insurance Agent

I've purchased my insurance from John Tyler Carlson since before it was managed by JTC, so probably 40 years. I get my homeowners, car, and personal liability insurance from them. I have always had excellent service from anyone I speak to there. Everyone is knowledgeable, helpful, patient and kind. If I'm having an issue, they help me with it. If I'm confused, they take the time to clarify. I recommend this State Farm office without reservation.

Tyler and his entire staff are terrific! He has been our agent for 10+ years since moving from Allstate. When we have had claims, he personally followed up with us and made sure everything was handled quickly. We are clients for life! Give him a call, you won’t be disappointed.

John Tyler and his team are excellent and are always available to answer questions. John Tyler was able to give recommendations on the right mix of insurance needs for me and my family. Would recommend anyone to this office.

I had been shopping around for better insurance rates for awhile when I called Bianca Witherspoon at State Farm. She was very patient and definitely an expert. She suggested programs my kids and I could do to get discounts and she tried different coverages to get me a good rate with coverage I felt safe with. It was a pleasant experience and I feel very welcomed to State Farm. I highly recommend this agency, especially Bianca.

My name is Lamar Jackson and smooth sailing is how I would describe my experience with State Farm today over the phone. First of all it was a pleasure talking with a live person as oppose to an automated system. My representative was extremely professional and personable and absolutely exceeded all my expectations. !!!

John Tyler found our family some of the best rates. He has been available late at night. Him and his staff are very friendly, professional and caring!

I dealt with Bianca Witherspoon for the last few months- going back and forth with quotes, comparing rates, etc. Eternally grateful I did! She offered the best rates and everything was remarkably smooth- she was patient, kind, warm, professional, and a pleasure to do business with. Thank you, Bianca!

They’ve been taking care of me as long as I’ve lived in Chicago. Very helpful and kind. They make things easy. The few times I’ve had claims, they’ve been extremely helpful.

John Tyler knows insurance like no one else I have ever met. He'll be able to answer any insurance question you have.

John has help me with homeowners insurance and other types of coverage. I find him to be incredibly professional, knowledgeable and responsive. I've had to put in several claims in with State Farm and they are an insurance company that truly cares. We had a fire in our home, which ended up being hundreds of thousands of dollars to repair. We also have several teenage drivers that have been in some minor accidents. I keep expecting State Farm to drop us but not only have our rates not gone up, they continue to insure our family. I highly recommend John to anyone looking for an amazing insurance agent!

Marilee Pfammatter, Account Manager in the JTC Agency, is super-efficient, responsive and a pleasure to deal with.

Bianca Witherspoon, with John Tyler Carlson's State Farm office, was exceptionally patient and not only waited patiently for me to get back to her (in the middle of a house-closing process) but also spent much time going over and revising quote options for coverage. She is both very capable and exceedingly pleasant to talk with, and she made the whole "thinking process" about insuring my new home so much more pleasant that it could have been with another agency.

We settled upon a level of coverage that'll make me sleep soundly at night, and also, I know that I can go back later and get my car and motorcycle bundled as well, for a bit of discount.

Thanks Bianca!

As a new homeowner, insurance can certainly be a complicated, yet important step in ensuring I am well covered. Bianca Witherspoon, helped make the process incredibly seamless. She answered all my questions and provided me with helpful guidance and knowledge. Couldn’t have had a better experience. Thank you, Bianca!

John Tyler is an awesome agent and one that I am so honored to work with! He is always so encouraging and kind. You won't regret talking with his office for any of your needs :)

Even though we were arranging insurance from out of state, Bianca made everything super easy. She was quick to respond and so friendly!

John Tyler Carlson and his staff are always extremely thoughtful and helpful! A couple months back we needed a new car insured and the process was super quick!

Love John, his team and State Farm! Great service on homeowners and auto. Recent experience after an accident that was the not my fault, they proved their real differentiation. The other drivers insurance company was Apollo Casualty, who apparently resells Good To Go insurance was awful. After 10 days of a terrible experience trying to get my damage paid for, I finally gave up and filed with State Farm. In less than 2 hours I had my car at the repair shop and rental car delivered. People on the phone were friendly and helpful. You guys Rock!

My wife and I relocated a few years ago and transferred our insurance to John Tyler Carlson State Farm Agency. I can't say enough positive things about their office and staff. It far exceeds any other agency I knew. They are totally on top of things, professional, very responsive and always helpful and go the extra distance. This is the real deal.... they always follow up . I wish there were (6) STARS - because they would deserve it !
Call them !

The service here has been great, especially the quick replies, I've had a great experience!

Tyler's the only agent I'll ever have! It feels great to know I've got an insurance agent who really cares. He takes the time to understand our needs and puts in the effort to create a strategy for the long term, not just for today. He's so much more than an agent. He's proven himself a trusted advisor and partner with my family. If I could give 6 stars I would!