Brittney Schiefelbein Agency, LLC American Family Insurance

We switched to American Family and the Brittney Schiefelbein Agency and not only saved money, but gained a great supportive team on our side when it comes to insurance! The team has provided us with all areas of coverage needed for our family and our future. The staff provides top notch customer service and makes every interaction personable while taking care of business. We appreciate the small things such as a "Happy Birthday" call. You surely don't get that everywhere!

These ladies are the best! They are easy to get a hold of when you have a question or concern. They explain things very clearly. They regularly review our plans to ensure we have appropriate coverage for our current situation. We had a fairly large homeowners claim a couple years ago and it was a very smooth process. Thanks for taking care of our family!

This agency has always been so kind & helpful. I appreciate the email reminders my payment is due. I don't always open my mail so a reminder is appreciated. I prefer paperless anyway. Everyone has been so kind & helpful with every contact by phone or in person. Best insurance agency I've ever dealt with.

I have been with American Family Ins. for many years now and specifically with Brittney and her staff for the last 2 years since retiring to S Dak. (summers, not winters) Their knowledge of products and friendly atmosphere have been a pleasure to work with. I have multiple policies covering vehicles, recreational, property and personnel items. All provided at competitive prices. I recommend completely.

Kayla Stough became our agent when I FINALLY took the time to compare insurance companies. At first it was about savings which turned out to be staggering! But then it became apparent that customer service and personal attention were heads and tails above our previous company. Thanks Kayla for your professionalism and kindness. I wish we could take you and our Insurance with us in our new move!

Thank you to Brittney and her team for always watching out for us. We never have to worry about our coverage, and they are available to answer our questions and meet with us when needed. If you’re looking for a great insurance agency, give them a call!

After a major accident this spring and frustrations dealing with the Am- fam case manager I called Morgan at Schiefelbein Agency and asked her to deal with our case. What a Godsend she was. I can't say enough about the Pierre office. They have all been great.

Absolutely the best service ever. I was shopping car insurance and homeowners for my family. The prompt service and details of the package they put together was awesome. They are so prompt on answering questions and truly helping us save money. Thank you for the awesome service.

Brittney has been great, anytime i have a question she gets me the answers that i need in a very timely manner. This is a very forward thinking, upfront, honest and professional agency. I highly recommend !!

Called for quote and had a customer service experience I haven’t been part of in quite sometime. Thank you!

They were awesome!!! Very, very helpful and completely professional, courteous and experienced.

Great crew!! Especially love the attention to detail!

The team is great and so responsive!

Very good services. Low prices

Friendly an does what it takes to save $$$$

Great insurance company