J Bacsoka Plumbing & Heating

Jim was a very nice gentleman and did a terrific job. Replaced two toilets, cartridges for roman tub faucet and specialty hoses for pedestal sink. He was very tidy and it was a pleasure to engage his professional services in my home. Thanks, Jim

Jim was prompt, polite and professional. His costs were reasonable and his work was outstanding.

Jim is very professional and gave me a fair price too. He installed faucet to our newly renovated kitchen and he fix and put up a new pipe to our drainer. I will highly recommend this company. Thumbs up!

Excellent service and response. We’ve had a few emergencies and they schedule us quickly and always explain what they are fixing. We never feel overcharged or silly for asking for an explanation or how we could avoid clogs. Very friendly and also considerate of our cats and toddler.

I had a backup in the main waste pipe going out to the street, before the trap. It wasn't an emergency because it was still draining a bit but quite slowly. I could tell because the sink in my basement filled slowly with water. I called and let them know what was going on and they came out the very next day. They did an excellent and quick job cleaning everything out thoroughly using a manual snake as well as a large snake attached to a machine. Everything is draining again. The price was also very good. Thanks!

Had new dish washer installed in a non conventional installation. Job was done quickly professionally and in a timely manner. Also had a toilet leak also that entailed repairing wood underneath the toilet and all was taken care. I would absolutely recommend calling these guys for your plumping needs.

I had a whole house drain issue over the weekend at a terrible time with guests arriving (shower wasn’t draining, couldn’t use sinks, bathrooms, etc). This company had someone at my house within an hour. Extremely knowledgeable, knew exactly where to look to find clog just outside the house trap. Nearby tree/plant roots found their way into the pipe and caused a backup. Worth every penny.

I highly recommend this company! They did an amazing job, were professional, trustworthy and reasonable. Local, family owned business that I know I will continue to use for all of my plumbing, heating and air conditioning needs. I wish there was an option for more than 5 stars because it’s less than Mr. Bacsoka and his sons deserve!

Great fast service!!!! I had a pretty bad leak in my basement and they came right away and fixed the problem. Price was very fair and they were super professional and explained the problem to me to where I understood lol. Nice family business, will def use again for any future plumbing issues.

Nice job and price. All work done professionally with the right tools. Fast service as promised!!

Awesome family business , very professional . Reasonably priced for quality work . I highly recommend and will definitely use them again !

Jim was super professional, and just awesome at what needs to get done. Jim is now my plumber I will always call when I need one! A++++

Came right out after five on a weekend and fixed it fast

Guess these guys arent interested in small jobs. Got a call back at first, I guess to see what the job was. Once known it was a toilet tank install and a leak on the shut off valve...POOF he disapeared. Didnt return calls nor texts. After a few days finally got a text ill be there in the morning aaannnddd a no show. I just feel its 100% unprofessional, I wasnt getting the job done for free, I was paying. I guess the small jobs although not small to me the leak the 1 bathroom are not worth his time....

Unresponsive and Zero Customer service.

These guys did work for my father-in-law and he called them when I asked him to suggest someone for a few small things. He was told to have me text issues.
- Text 11/8 phone #1. Waited a week then called & told to text other number. Texted 2nd # twice (waiting a few days), no reply. Got a VM a few days after last text from 1st #. Immediately called back, got VM. Days pass. Text both #s. Tell them if they can't do the job please let me know and I'll look else where. Finally get a call & told they have "big projects" to finish. It's been 3wks by now since 1st text. Scheduled onsite eval. Got a price on a back of a card but no list of what I need done. Text both # asking for quote. Get text back from #1 (proving its a textable # from 1st contact) again stating big projects. Week goes by. Text both #s about date and quote. Nada. Finally got a call Wed 12/15 from #2 promising quote and "maybe" a service date Fri 17th if I send email. Wed - no quote. Thurs - no quote/service time. Fri - no quote/service time.
Text both #s and againstate that if they couldn'tdo the job I wish they had been honest about it in the first place. Reply from them is they plan to give quote when they show up at 1pm today. (by that time it's a BILL, not a quote) The thing is I was never asked, told nor agreed to a service time. They continued with saying they didn't "know what my problem is." and I should have a good day. Already have another plumber offering to come for free estimate tomorrow.
Outcome here: Unless your a "big job" don't expect a reply or courtesy from this company.

EXPENSIVE, outrageously priced. THEY CHARGED 120.00 for the service call, toilet repair 180.00. This was definitely a rip off. Shame on them to do this to their local neighbors.