Victory Subaru Service Center

I like Victory's policy of coming in for an oil change without an appointment. Carol the service rep, and Luis the service technician were great. Carol explained everything to me in detail, and even better, Luis physically showed me on my car where things needed attention, as opposed to just talking about it or it being printed on paper. Things on my vehicle was handled really well, even though it's older. It's awesome how they now give you this option of tracking your service with an actual inspection video and recommendations on your phone in real time. Furthermore, as a current military service member, they made me feel welcome and appreciated. Overall, great service appointment. Thank you, both!

My experience with the service department at Victory Subaru was very good. I went in for a routine service, oil change and the rear brake replacement on my Forester. Staff at the counter was very polite and professional. Patiently heard all my concerns and planned the service. They did give me a loaner since my car needed to be there for half a day. I am impressed with their mobile application and inspection video. Luis, the technician was very thorough with the inspection and pointed out the right maintenance/repair needed for my car. After the suggested maintenance and the quote in their web page, there is an option for you to accept or reject the services suggested. I could take my time and make my decision. I am glad that I decided to go with all 3 services suggested. My car feels like a whole new car after the service. It is a lot smoother and I feel more confident while driving. The service was completed on time and they were okay with me picking my car the next day while I keep the loaner car provided.

I do have one suggestion to the team. It would be awesome if you could send a video of the work done once all the repairs are completed. I would be going back here for the service again.

Assisted my daughter and Fiance in finding a replacement car when hers had to be junked unexpectedly. Found this dealership to be very welcoming and informative. Initially met with Alex H and Chris S who were very helpful and educating as first time considering a Subaru. Checked out vehicles at other dealerships just doing our due diligence but came back to Victory Subaru and finalized the deal with Alex H and Alex F. It was a great experience and have comfort in knowing my daughter will be in good hands.

I went to Victory Subaru this past weekend and I would like to give 5 stars to the dealership especially to Eder Gonzalez. Even though they were low in stock, he patiently and professionally took the time to help me and my family: find a comparable car to test drive, gave me all other options to get the car I was specifically looking for, and answered all the questions we had. I would definitely go back to Eder again in the future.

Always great service at this Subaru dealership. Michael and Destiny never fail to provide outstanding customer service. And Karen is a true ray of shine.

Destiny & AnnMary are the best service people to deal with. You always know the status of your car. They go the extra mile to help you.

I just leased a 2023 Subaru Forester Wilderness from Erin. She was awesome, I had my target and we worked out a deal. Could not be happier

Kudos to Destiny and her team for efficient and friendly service with my oil change and tire replacement today.

Very Helpful. Great communication I had a tight time schedule and they meet it, with time to spare.

Isaiah K helped me out with a 2021 Crosstrek. Super helpful!

Pleasant and efficient! They got me back on the road at the time promised!
Very nice job on the full detailing!

Pleasure doing business with them. Everything went smoothly. Had to take in for service and the staff was friendly and courteous!

Contsistently excellent and professional service since I leased my 2021 Outback in March 2021.

Jana was great! Awesome customer service. Thank you!

Got in, got out in efficient time. Clean and friendly waiting room. Televisions, coffee, tea and snacks are available.

Very good service, couldn't be happier. Linda in service department was very helpful.

On our 20th subaru

Been using them for many years.

Been using them for years.