United States Postal Service

Ruth was very helpful and professional. I needed to mail internationally, which has more obscure regulations, but she handled it easily. She double checked all the forms, was courteous and got me exactly what I needed. Thanks!

Zackary went above and beyond to help me get a package out. He was so helpful and kind

Small PO so everyone is very personable.

Great service. Polite & helpful staff.

Have never had a bad experience here. Always kind and helpful

There is a middle-aged female clerk with reddish-brown who should not be working with customers. I do a little eBaying, and on December 12th, 2013, I came in to get some estimates on a few packages to finalize my transactions. When I came in the next day (the 13th), this woman - a different clerk than the one from the 12th - was the one who helped me. She quoted me a different price on priority shipping and told me that my items didn't qualify as media mail. What she told me was completely different from what I was told the day before. Now I really don't care who was right and who was wrong, because these employees are not coordinated nor do they have stake in the company for which they work. Mistakes happen. But this woman was instantly defensive when I tried to explain to her the difference in what I was being told and treated me with a curt, snarky, condescending and catty attitude. Again, she could have been the accurate employee - but who cares when you're treated so poorly? It's exhausting working with customers. It's easy to galvanize internally preconceived strategies for combative customers. It's also completely possible to have bad days. But for effectively having my chain yanked, I was very patient. If this employee construes every question as an attack on her self-esteem or work ethic or her own knowledge of protocol, she really should find a job that doesn't give her face time with people. Even if I had swallowed a crazy pill and made everything up and truly believed it, wouldn't a polite explanation and an understanding empathy for the inconvenience of what I was experiencing give a net positive contribution to the world as opposed to a net negative? Defensive rigidity is not only unprofessional, it leaves a bad taste in everyone's mouth.

Had a package that was supposed to be delivered yesterday checked on it last night said customer requested hold at post office. I’m on crutches and am unable to drive, I have to rely on other people to help me do things. So why would I request it to be held at the post office. Tried calling this morning after they opened waited 15 minutes just to give them some time to get situated and no one will answer .

I was told that they “attempted” to deliver my package at 10:01 pm when it was 7:30 pm. When I had called earlier to check the status the lady was very curt and snarky on the phone telling me that it wouldn’t get delivered until later, as if I was supposed to know my mail ( which is usually delivered around 2 pm) was supposed to be dropped off in the EVENING.

Edit: (ongoing experience) after a moving, I changed my address. a month and a half after the address change, I was still getting my mail sent to previous addresses and not getting it forwarded. I went in to talk to someone about it to make sure that it actually went through. They went back and looked and said, "No you're good! There is a sticker that says we should be sending it to your new address". So, either someone was too lazy to change where they sent the mail or they were ignoring it because I wasn't getting any mail at my new address.

About the most useless and incompetent post office in the state.
They've lost a dozen pieces of mail thanks to them jumping on the address on a change of address form. No one knows where the items have gone.

Delivery is slow. The mailman that are walking cut across the road so that when you’re backing out you don’t see them. Then they yell at you like it’s your fault they cross the road in your Blindspot‘s. We never get any of our packages that go through them on time and half the time they lose them.

So I have this sign 36"H x 31"W roughly 40lbs net weight and was told they can't ship it nor give me an estimate anything over 70" can't be shipped over the phone this isn't 70" was told I have to sum up 36+31 which still isn't 70" but I asked if I make a cardboard box the same measurements and mark 40lbs net weight and bring it in they can give me an estimate she said yes that will work but what happened to your 70" can't be shipped nor give me an estimate. Their website is ignorant and errors out, doesn't work correctly not to mention how many times I had to call not answer because they see my number but answer after 9 times because I blocked my number. This place needs investigated or retrained about we the peoples rights and let them know they serve us we pay them.

They can't seem to deliver a simple package. Whenever we have a substitute mail carrier, we end up with our mail scattered throughout the neighborhood. When they deliver packages they just drop them off at the wrong houses.

TERRIBLE SERVICE!!! Rarely do they answer a phone call. Packages and mail that can't get delivered properly. They don't care. They could care less if you get your mail. So sick and tired of the USPS.

Does anyone know if anyone actually works at the post office??? I've called multiple times and no one answers.... I was wondering if they are going to send a paycheck since all of my neighbors, including my self re- deliver mail on a normal basis! Cmon USPS it's a small town.

If my mail shows up all tore up again from your carriers being careless i will be in to say some words so fix it thank you!

They won’t answer the phone and have no idea where a package is. I’ve tried calling for days.

Horrible service. They just don't care.