Folsom Lake Toyota

We are residents of Sacramento and drive all the way to Folsom Toyota dealership because they blow our minds every time my family and I visit it to buy or service a car. We receive an awesome treatment and truly a great deal. On the sales side, Ben the sales manager didn’t play any lengthy back and fourth numbers games, Adam the senior floor sales manager makes you feel very comfortable and gets straight to the point and present you a detailed sheet with options. John the sales representative is an honest hard working person with great on time follow-up skills. The finance manager Moe was very kind and he explained everything he had to offer us with no major pressure.

The dealership is clean and cozy and feels like home. They have beverages and a good coffee making machine. They delivered us a spotless new Toyota Camry LE hybrid to us and we are loving it. With a great honor we very much recommend anybody to buy a new or used car or even service it. A nice place to do business and good people!

Staff was courteous and had the vehicle ready. My wife and I mentioned how important the cleanliness of the interior was to us and since the used vehicle had just come in they re-cleaned both exterior and interior for us. This was a huge improvement on the trashed vehicles we went to look at else where.
Dealership Manager/Owner personally welcomed us and we never felt pressured. Great buying experience.

My husband and I had a great experience at Folsom Lake Toyota. Matthew and Mitchel had made it a smooth and easy process when getting into a new car. We highly recommend going to Folsom Lake Toyota if you’re looking to sell or trade in your car.

We were very satisfied with the service from Mitchell Forest at this dealership. A great guy who knows his job. I had an unusual situation with buying a car on credit, but Mitchell and his colleagues tried very hard to make this car ours, and they helped us a lot. I advise and recommend. Friend, if you're reading this, then keep working in the same spirit! 👍

Folsom Lake Toyota went over and beyond to make my husband and I feel good about purchasing a new vehicle. They went the extra mile and did research so we didn’t have to. The entire process was quick and straightforward. Thanks again Ricky and Tony!

I have never been to a dealership where I have felt so comfortable as well as not pressured at all like other dealerships. This is the third time I come to this dealership, I have to say that Cade was extremely helpful, patient, knowledgeable and kind!! Teddy as well was so kind and so helpful! will definitely be purchasing a car for myself here.

I recently had the good fortune to work with Mitchell F. in Sales at Folsom Lake Toyota. He was professional, knowledgeable and honest. Before going to the dealership, I anticipated that the experience might be frustrating and disappointing, but instead, ultimately, I was at ease and I was able to make a decision that was best for me. The pricing was transparent as well. Very grateful that I never felt pressured throughout the process and I was treated with respect. Thank you, Mitchell!

I recently had an outstanding car buying experience at Folsom Lake Toyota with Steve Dowd, and I couldn't be more pleased with the level of service I received. From the moment I stepped into the dealership, Steve's professionalism and expertise were evident.

Steve went above and beyond to understand my needs and preferences, guiding me through the available options without any hint of pressure. His extensive knowledge about the vehicles and their features allowed me to make an informed decision tailored to my requirements.

Throughout the process, Steve demonstrated exceptional patience, answering all my questions and ensuring that I felt comfortable with my choices. He made the entire car-buying journey smooth and stress-free.

Moreover, the transparency and honesty displayed by Steve and the Folsom Lake Toyota team were truly commendable. There were no hidden surprises or unexpected fees, which added to the overall positive experience.

I highly recommend Folsom Lake Toyota and specifically commend Steve Dowd for his professionalism, dedication, and excellent customer service. If you're in the market for a new car and want a seamless, customer-centric experience, Folsom Lake Toyota is the place to GO.

We went here to shop for a pre-owned car on a friend's recommendation and were not disappointed. Friendly and polite staff. Did not at any point pressurise us into a purchase, which we had unfortunately experienced elsewhere before. Tom the salesperson who assisted us worked with us patiently when our payment methods just won't cooperate, and went above and beyond by delivering the car to us. Highly recommended!

I recently had an exceptional trade-in experience at Folsom Lake Toyota, and I wanted to commend Cade for his outstanding service. From the moment I reached out, Cade condor and absolute respect. He demonstrated extensive knowledge about the trade-in process, answering all my questions with clarity and professionalism.

Cade went above and beyond to ensure that I received a fair value for my trade-in vehicle. He carefully assessed its condition and provided a transparent appraisal process, leaving me feeling confident in the outcome. Throughout the entire transaction, Cade remained patient, courteous, and dedicated to delivering top-notch customer service.

Absolutely going above and beyond and taking ownership in a time of need is very appreciated. They did that and took care of me and I cannot thank them enough.

My partner and I had a great experience! Sean was amazing and so easy to work with. Didn’t pressure us at all, was very straight forward. We traded in our Toyota Tacoma for something more fuel efficient. When the time comes, we’ll be back to purchase from them again!

I spoke with Ricky Helwick and Zack Foster. They both were very kind and explained the car history in detail. Help with application process. It made my car purchases less stressful especially with down payment concerns. Zack Foster help me in being able to test drive the Toyota Corolla and was very kind and didn’t make me feel pressured on purchasing the car. Neither did and we’re both checking on me till leaving the final process.store!Thanks guys for all your help in my purchase.

I purchased our 2021 low mi. Camry from a pre owned car lot. Tech. Did a complete ✔ up on drive train + a couple items I needed instruction on. My trans.fluid change was painless. + a 10% discount applied to balance for extended time length. Fluid exchange was the only charge.Car is not under any warranty.

I was quoted $89.95 for the oil change by Laura the service tech. When it came time to pay, I was charged $100.55 I called back after and asked to have a call back due to Laura being out for lunch. Never got a call back and no one cared to explain why I got charged about $10 extra. Poor customer service. I can only recommend this service if someone reaches out to me and rights this wrong! You have my phone info in your Folsom Toyota service center database. Thanks

My wife and I want to thank Folsom Lake Toyota for helping us buy the vehicle we wanted! We were super excited literally jumping for joy lol! Vlad made us feel very welcomed and helped us out tremendously, very helpful and just had a great time talking about different things and getting to know each other. We definitely appreciate. Vlad going above and beyond for us. Again thank you !

Went to the dealership for a recall and was very impressed with the staff. David MacAlexander is a fantastic service rep. Professional, punctual, and informative. He provided me great guidance throughout my car's service, went the extra mile to help with my concerns, and was always available. I have been wary of going to dealerships, but David is changed my mind and is now the prime example of excellence. 10/10

We are first time car buyers here and needed to get a car after our car was rear ended. Zack helped us filter through the cars we like and ball park what we were looking at from a monthly payment perspective. Dylan spoke to us in a brotherly way and went above and beyond our expectations. There was a delay in making/delivery of the car I wish was communicated to us earlier (we needed to make plans with our rental car company) but understand that there many moving parts at play. Y’all put us at ease and helped us make lemonade from lemons, thank you!

So far so good! Everyone has been professional, helpful and considerate. My advisor has been great. I’m waiting for my car now and don’t expect any problems. I have had all service work done here since I bought my car in 2004. I wouldn’t go anywhere else.
Mary H.

Anh was my service advisor. He made my service experience smooth and convenient. Anh’s competent, has excellent communication skills and cares about his customers.

Thanks for helping me keep my car safe on the road.

Loving my new car. My car buying experience from start to finish was exceptional. My sales person John Lee was outstanding answering questions, getting me the best price and not wasting my time. The sales manager Adam helped to quickly get everything approved and cannot be happier.