Mariola Grimal - State Farm Insurance Agent

Every time I call Mariola’s office she assist me in all mine and my family insurance needs. She gets it done quickly and efficiently. Plus she takes the calls handles them personally. I love working with her office

Gabriel was very helpful, knowledgeable, and patient. He took the time to go over all the policy options and ensured we found a policy that met all of our wants and needs. Mariola was also very kind and personally met with us to find the perfect fit. Excellent service overall. Thank you!

Arlette was amazing! She helped me get my new policy’s up and running in no time at all.
She was friendly fast and efficient!
Many thanks to her and the State Farm office.

Amazing customer service from Jonathan de Cruz! He followed up many times with me, was extremely patient when answering all my questions, and helped me get an amazing quote. I will definitely be recommending him to others !

Just spoke with Arlette who not only was patient with me but explained all aspects of my policy. She saved me money on my policy by explaining the coverage I have as opposed to coverage I need. Thank you Arlette, this was a first with any insurance agent I’ve ever had.

Gabriel was so kind and helpful! I tried modifying my policy online and I kept hitting roadblocks. I was hesitant to call because we all know how frustrating customer service calls can be sometimes, but I was delighted to have been helped by someone who was great and efficient at their job. Thank you Gabriel.

Very polite and professional people. Hope they keep doing business in the same manners. I’m glad that I changed my car insurance although for starting was a little extra money but in the long run It’s going to be less; on the top of this, this business is local and the manager is a beautiful, younger lady.

We required new Auto Insurance when Farmers pulled out of FL. Josh was awesome helping me out and explained all the details. Additionally, Josh helped us with our Homeowner's policy and allpied all available discounts. Overall, a really pleasant experience under an unpleasant circumstance.

April was amazing and she saved me over $1,800 from my previous insurance company after my other agent told me that there was nothing better that I could get. She was super helpful and communicative and followed up with me

Gabriel was incredibly helpful, giving us all the options that best fit us, also we had an unexpected situation he was so patient, reaching us constantly and looking for solutions, honestly it’s so hard to find a great customer nowadays but with Gabriel you surely do.

I had to switch Agents from another location. Due that I was not getting the right Service.
This agency assisted me with the best Service, Arlette answered all my questions I had, and adjusted my policy the way it should be…
Thank you So much for the excellent customer that was provided to me.

Arlette did a very good job helping me on getting my insurance back. Thank you so much. Arlette deserve all the 5 starts

Shout out to Gabriel! He was very helpful and patient in providing me quotes for condo insurance. I was able to purchase a policy that fits my needs AND budget!!

I had the opportunity to talk to Arlette about my insurance she very kind to explain everything that I needed to hear I came home satisfied Arlette is the best thank you for your help.

This team is very professional. I mostly communicate with Jonathan. He is very helpful! Very good customer service. 😊

Gabriel was very helpful & informative when I stopped in today, my wife & I have both our auto & homeowners insurance with this office, very professional.

It would be irresponsible bordering on criminal for me not to post a review highlighting the exceptional service I received from the office of Mariola Grimal’s State Farm Insurance agency of Hollywood, Florida. Working with Ms. Arlette Casano Ximenez was perhaps the best search and procurement of insurance coverage that I have ever experienced. Arlette was able to find a solution to my very pressing insurance needs that not only met the demands of the lender, but also enabled me to close on schedule. Being unfamiliar with the Homeowner’s Insurance market and Florida’s coverage requirements, I am so grateful to have found Ms. Arlette Casano Ximenez.

From the moment of our initial telephone conversation to the final steps of binding the policy, Arlette managed the process expertly. While working with several parties to structure an acceptable quote, her communications were always prompt, clear and essential. I still find it uncanny how Arlette was able to utilize the best communication channels (phone, text/SMS, or email) at the right time of day to keep me informed or notify me when action was required. Through Arlette I gained substantial knowledge about Homeowner’s Insurance, and I do believe that she endeavored greatly to find the best coverage fit for my budget and insurance needs. So, thank you very much as you, Arlette, made the starting days of the New Year successful.

Josh from this State Farm office was extremely helpful changing our policy after a move from another state. Would recommend.

Exceptional customer service. I have been with State Farm for over 10 years and I have nothing bad to say. Especially with the Mariola Office. It’s everything made easy. I had the pleasure working with Arlette this time around and the service was impeccable. ALL my questions were answered in a timely manner and she was extremely patient. She’s simply the best. Thank you 🙏

I would like the highlight Gabriel for his excellent customer service and positive attitude throughout this process. He is very knowledgeable and answered all my questions and helped me out with my car insurance. If you ever need to get new insurance make sure to ask for Gabriel