ProntoWash The Falls

Great service, and they did an amazing job cleaning and waxing my car. They went above and beyond by getting all the tree sap off the front of my car.

Had such a great experience with Stephan and Mandy they really went above and beyond and were so nice and on time! Had to come on here to express my gratitude! My car was so bad I was literally turned away by two car washes and I will literally never go anywhere else! Thank you guys for your patience and for doing a diligent thorough job.

Love this place. Perfect location to drop your car off and go to the mall. They did a great job on my car with a full detail inside and out. They shampooed the seats and put plastic to cover the seats after. When I returned my car felt like new again! They were super professional to work with to.

immaculate service. I come all the way from Orlando to visit my family and always stop by. Best place in town.

I love ms genise Harvey work she did a great job and at a timely manner I will be bringing all my cars to her

Great service and attention to detail! Genise and her team did a phenomenal job. Will certainly be back in the future!

Very detailed with my car and punctual. Would highly recommend!

Juan and Stefan were excellent! On time and very meticulous!

excellent finishes by hand, very detailed, economic great attention

Good car wash

It's a crooks. They charge money for appointment but there is no car wash here and they don't answer phone calls and emails

They took 5 hours to complete the job. They deliberately pushed my car back as I told them it would be a few hours till I would return to pick up the car. They took that as leeway to not perform the job till later. I subsequently had to wait an additional two hours for the work to be done that was quoted to be significantly less time. They were also less than polite and this is putting it mildly. They refused to speak to me in English. Acting as if they did not understand me when I had spoken to them prior and there was no languagebarrier. I speak Spanish. Once they got wind of that they refused to acknowledge anything I said in English by claiming they did not understand. It is not a patron's responsibility to find the means of communication with a proprietor. Ever. The service was slow, poor disrespectful and as I scrutinized the detailing, not all that good. I subsequently will not use their service again. I will go a step a further and advice any and everyone seeking recommendations to have their work done elsewhere. Customer service and guest satisfaction what drives a business. I received little to known here.

This guys crash our car while my wife was shppping, the manager came and give us his “word” that they will cover the expences to fix the car as well as rent a vehicle while fixing it, when we send the dealers estimate he sent us to the insurance and say it was too much, he never answer the phone after that and after 3 months their insurance send a check $700 short than the actual cost. We never get any money to rent a car either.

Horrible. They left my car dirty. Extremely upset