Simply Mac

I needed to fix my MacBook Pro 2010 and when I went to the apple store they told me that they don’t fix old computers anymore so they suggest me to buy the parts and take it to someone to fix it. I was staying close to this location so i went to the store and had an awesome experience. Michael (technician) was very helpful and friendly. He suggested for me to buy a new RAM to ensure I didn’t need to go back anytime soon. He did an awesome job and I am very appreciative of his help. I Will definitely recommend this store to anyone. Great job!

Really loved OneClick! I’m visiting Miami for a few days and Apple was being very unhelpful and unappreciative of this fact and they were unable to provide me with an estimate (even if it was less that what was needed) and an estimated time of completion. OneClick on the other hand was extremely helpful before hand, told me everything I needed to know with excellent customer service.

When I actually came into store, the technician, Michael, was fabulous, helped me through everything, he was very knowledgeable and thorough making sure that everything was backed up prior to me releasing my phone. The service was even completed early that expected when was a huge plus! Definitely recommend them and will use them if I have issues in the future.

I took my McBook Air there for a diagnostic on Friday, and two days later they called me with a solution. The technician, Michael Vega, was very knowledgeable, and found the problem right away. He gave me all the options available for me to make a decision, and guided me through the problem. He also gave me a few tips to keep in mind. He was very professional, helpful and courteous. The other reps that received my laptop at first were very nice too. Service was fast. Will definitely be back when needed. ❤👍

I went to fix my screen and a MacBook Pro and both Diego and Michael were really helpful. Diego helped first with my screen and explained all the issues that will help me. About the laptop, Michael dos great recommendations and left my computer like new. I definitely recommend the two techs on that store.

The attention I received here was top notch. I came in because my iPhone was not giving me reception. They took it in and sent it to apple and 1 week later it was good as new. Shoutout to Michael and Cesar for taking care of the problem with their professional attentiveness.

Today’s visit into the Apple store was very helpful and insightful thanks to Michael. His great work and patience helped me learn a lot about my MacBook error that I didn’t know. Love the energy of the workers there, special thanks to Mike!

I needed my MacBook fixed due to failing hard drive. The Apple specialist I called indicated oneclick could help me out so I took my laptop in and Michael Vega assisted me. He was incredibly knowledgeable and went through every detail of what needed to be done to fix my laptop. He even took the time to look up the parts I needed on amazon and sent me the links directly so that I could purchase them. He was very reassuring about the process and it put my mind at ease that my laptop would be in good hands. They were able to backup everything from my laptop on to my external hard drive and fix my laptop. Now it feels like a brand new laptop!! I’m so happy with the service and results and even more thrilled that I did not have to buy a new laptop! I highly recommend oneclick for your Apple repairs. Very knowledgeable staff, quick service, without the usual waiting you would find in the Apple store!

I went to the store kind of annoyed of my iPhone trying to fix a battery issue I had. Nicole introduced herself to me and fixed my issue within a few minutes. Left the store with my phone fixed and a smile on my face. I would definitely recommend this store if you have any issues with your apple devices.

Michael the apple specialist made my experience at oneclick wonderful! He is extremely knowledgeable about everything having to do with apple products and will try to resolve you issue as quickly as possible. He was able to identify my MacBook Pro’s hardware issue and had it running within it minutes. I highly recommended coming here for your apple needs. Thank you so much Michael for the amazing customer support!

I am very happy with the service and they are pleasant and so knowledgeable. It's conveniently located and we always bring our laptops here. They are fast and highly recommended. Also, you don't need an appointment!

I came in to fix a sticky keyboard for my MacBook Pro (13-inch, 2016). They warned me how a diagnostic (since not an Apple store) may cost $, but they took in my desire to get the free fix (according to the Apple website). So, this KIND AWESOME TECHNICIAN, Micheal Vega, got the diagnostic to go through FREE. And he managed to get the service to fix MORE than just my sticky keyboard. Like, there were some additional issues (like a bit of a cracked screen) that I simply didn’t want to pay to fix (I mean, it was just a visual issue, no functional issues). However, MICHEAL VEGA is so kind, he hit up whoever was necessary and SO MUCH was fixed thanks to him!!! If needing an Apple fix, he is the technician to go to!!! Plus, the whole facility is really kind and caring to answer any and every Apple-related question. ♥

Excellent service from Michael. He was very honest and told me exactly what I need to do, did not try to upsell me for something I didn’t need and instead gave me the best suggestions for my scenarios. I felt that I could trust his advice because he did not have any ulterior motives. Super helpful, knowledgeable and honest staff!

This place is very good, I took my Mac which I had trouble with for over a month. They gave me a very good price plus a discount. I definitely recommend this place for service your apple products. Is even better than the Apple Store Without the long waiting and the endless lines.

I went there a few days ago and they saw me without the need of scheduling an appointment. They were very helpful and polite, and resolved my issue quickly. I will definitely come back. Plus they have very good deals on accesories for my apple products.

Very nice experience in store. All the employees were very nice and helpful. In specific a very nice girl, Daniela helped me pick out a case for a my brand new iPhone 11 pro. 👍🏼

I recommend going directly to Diego.One of the most understanding person from the store. He’s very quick and knows exactly what to do in any form of situation. Definitely recommend him the,store is overall very clean.But if your going in here I advise you to ask for him.

Michael was EXCELLENT. I walked in and, although he could not help me at the moment, the fact that he took the time to explain all of my options and even got techy but understandable. Going forward, when I need any repairs done, I am coming here to get things fixed.

One word: MICHAEL! if you need any fixing of anything Apple he is your guy. I went to fix my MacBook Pro and he had my repair ready for me within 15 minutes and also explained to my husband and I which Mac desktop would be good for our particular needs even though he knew we didn’t need it then and there he took his time in answering all our questions.

Truly the BEST Apple experience because of MICHAEAL !!

All the staff is wonderful and nice. Helped me with my charger in less than 10 minutes. Definitely recommend if you need your phone fixed quickly!

Great service and friendly staff, no appointment necessary, the repair i think took a little longer if i would have taken the phone to a apple store, but you dont need appointment, so this is a plus.