United Community

Cheryl at the drive through window at the Cartersville location is always friendly and efficient. She always calls me by name and thanks me for visiting United Community Bank. There simply is a positive difference at UCB.

Kristy was very helpful..love the whole staff
Helps me see my needs and challenges. One mistake the boss said I did not have to give the pigs back

The United Community Bank is the best bank I have ever used. The Manager and staff are kind and caring.

This bank is amazing. We have banked with them for about 10 years now. All the employees are very helpful. Judy has been a life saver!

This is the best bank ever. I have been with several banks and they are the best. They give you personalized service and the ladies in the Cartersville Branch / next to QT are the most professional and caring people. They don't fee you to death and they don't hold your money like all the other ones they are absolutely wonderful.

Tina & George Wright

Been with the Cartersville branch about 16 years now and have been pleased with the good service. Butch has things running well and the staff is always professional and friendly. I highly recommend this bank.

Friendly and very helpful
Never disappointed

Quick and friendly staff.

The staff is great here!

They're ok. But can be indirect racist and biased. Black people should be treated with respect when they come here.

Closed on Saturdays. Now that’s great customer service for a bank!

Rude tellers, very off putting… the company I work for uses this bank, but I would suggest Coosa over united, personally.

NEVER use this bank for a home loan. I’m one business week past my closing date and they still can’t figure out how to get paperwork together to send to USDA for loan approval. I’m told day after day by my loan officer, Gina Nuckolls, it’ll be sent to underwriting, it’ll be sent to underwriting, it’ll be sent to underwriting, then it’ll be sent to USDA. Well we’re on day 5 of the excuses and it has yet to be sent to USDA. They’ll place blame on others for them moving as quickly as pond water and won’t reach out to you for updates. If it wouldn’t take 45 days for a lender to restart the process, we would’ve already switched lenders. I’m excited to see if this review slows down the process more.

Went to open 3 business checking account's was told they were short of staff which I thought is hard to believe as the bank was slow hardly any customers, 2 tellers, 2 person in office. After all its end of month and also Tuesday and also 9.15am in morning dont know which banks are busy in this small town at this time.

It's hard to believe, I went to open bussiness checking and a regular checking account at this branch but was told that she had to go in lunch and I should come back after 1 hour , I better stick with Bank of America

Rude , short snooty