MidFirst Bank - ATM

I am co-owner of a small business and was trying to make change for our cash register as we were low on 1s, 5s and 10s. It was Veteran's Day so our business bank was closed, other surrounding banks were closed, and I also found that the 2 supermarkets I tried were also low on change. I looked online and saw that Midfirst was open so I went on in. First of all - it is a beautiful bank. It looks like the lobby of a high end hotel. Also, Denise, the teller, was awesome! She asked where I worked and, based on our conversation, gave me good information on their business banking. I was impressed with her knowledge. Everyone working there appeared friendly and engaged, but relaxed. All in all, despite the location being a bit far from my place of business, I am now giving serious consideration to moving our accounts to Midfirst.

It's an atm

Greeeat people!

You know I have been with Midfirst Bank for over 10 years. Worked for them for 3! I had an incident where I had cash in my wallet to deposit. With my daughter being sick Monday I didn't get out the house. So on Tuesday I was hoping to drop it off. I forgot we were doing basketball sign ups at lunch so was unable top get there because I am a teacher. They hit me with over $150 in fees. I go up there after school to explain. The lady looked at me and said it is your responsibility to get the money here. We can only do a curticy refund of 2 fees. I looked her dead in the eye and said BS. I apologized to her for not being professional but I explained to her that she can do more than that. I LOTERALLY HAD THE CASH IN MY WALLET! I haven't over drafted in 4 years. She just looked at me and said you have to be more responsible. I looked at her and said your right close my accounts. Also while I was waiting in the lobby another lady was waiting on the manager that I spoke with. She just barried her mother and her dad is terminally. They gave another manager paperwork to add her to the account so she can write checks. Well he didn't turn in her paper work and the manager I spoke with showed NO REMORSE and said sorry we have to freeze the account. This poor woman just barried her mom the day before!!! I tell you what MIDFIRST BANK you need some come to jesus meetings!! They say their all about family!! No they are not!! #imaprayforyou

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