Staples

I went to another popular print shop before I came to Staples and let’s just say Staples went above and beyond! Patrick was SO helpful! I really appreciate him taking the time to help me and explain things. Thank you.

I would give 10 stars for the print center alone! I recently restarted my small business and have need all kinds of printed materials. Business cards, posters, banners, brochures... everything! and EVERYTIME I've been blown away with the quality and service that I've received.

I had excellent service. I needed letter-size paper cut into quarters so I could make notepads. Service person did the job on the spot. When I checked out, I had only a small amount of stuff. I didn't want a bag for such a small amount; cashier put rubber bands around to hold together. Much appreciated.

Oct 15, 2021 - Location78 Folly Road Space B 9; Charleston, SC 29407
Really happy with my visit to this store. I wanted a booklet spiral bound, I had called to see if this service was offered and was told yes. I was also told that I would probably need to drop it off and return later unless I wanted to pay an up charge to wait. I was happy with the info. When I arrived, the guy took my booklet and immediately started the process. In 5 minutes he was back with the finished product and no up charge! He checked to be sure the product was done to my liking and I was out of there in no time.
The worst part of the whole process was the parking lot, not sure why people around here are not able to drive in a coherent way. Luckily, I pay a lot of attention and was able to get in and out of the lit safely.
I will definitely use the services of this Staples location again in the future.

Paul has the products and prices that is a great benefit to my business.

Great customer service. The Mt. Pleasant store called the Folly Rd store on my behalf to hold the HP replacement power cord I needed. I got there right at 8am and the staff member had my item waiting for me and even helped me set-up. I regret that I don't remember his name to acknowledge this personable, helpful and knowledgeable associate.

Had a great experience today getting something printed. Michael went above & beyond to answer my questions and then helped me get my order exactly how I envisioned.

The customer service was exceptional. Mike in Print Services went above and beyond to accommodate us and helped us meet a very tight deadline. I highly recommend this staples location for your printing needs.

After a number of emails saying that we had credit running out at the end of the month, we finally got to a store to use the credit. Well, the system is not all that friendly if you don't have access to a printer and we could not get the right form for the refund. Thanks to the store manager we managed to get the purchase refund despite the hassles of the corporate system. Kudos to someone who cares and dealt with a customer problem quickly and effectively. I would go out of my way to go there again.

I love their clearance items, coupon deals, unique items, sales and great deals on pens at the register. I can get purple pens, without paying for a whole multi-pack, and other colors I don't want. Be sure to check prices when they ring up your items though. Sometimes sales marked throughout the store don't make it into their computer. They honor the sale if you point it out or come back, but it's much easier to look than it is to make a 2nd trip. Awesome convenient location as well. Helpful staff.

A young lady answered my phone call today, and listened patiently as I told her my wife might have left her cell phone back in the office furniture department earlier. I expected her to tell me, simply, that no one had turned a lost phone in. Instead, she put me on hold for five minutes while she walked through the furniture department looking for it. When she returned to my call, she apologized for the time it had taken, and asked for my phone number just in case the phone showed up later.

Typically, clerks at Staples are no less friendly than the clerks at Best Buy, Office Depot, Walmart, Big Lots, or even the local country club pro shop. Some smile, some don't. Some go the extra mile, some won't unless they are forced. Some love their job, some would rather not be doing anything but watching television at home.
Most, however, love their families and, though they might not reflect admirable people SKILLS, they hope to feed their families with the money they make being judged by critical customers.

The staff at this Staples have always been patient, pleasant, and helpful. Today, I needed to print a large order (162 pages). The machines had various problems, but Larry behind the counter helped me sort through them.

I have always been pleased with the service I receive at Staples Windermere. Sorry to hear so many of you aren't. One strategy is to remember Southern Culture: things usually move more slowly, it's "Who You Know" and how you treat one another. But outside of that, y'all can recall the 2-way nature of Customer Service. There are 3 Rs: Respect, Reasonability and Reliability. When it comes to those 3, the Staples Windermere team has always delivered...at least for me ;). Best to you!!

I was in this store while traveling in early June. Do to an unexpected business issue I went in this location to use one of their work stations to prepare a legal document, The staff at this location went above and beyond to satisfy my needs.
Thomas Fletcher the GSM has a great staff for the business community to rely on in a pinch. David Kahn, one of the Associates even delayed his lunch break to allow me to finish preparing my legal documents so he could Notarize all my documents. Thanks again David for your comment to excellent service, you are what leaders are made of.

Thomas Fletcher; Please thank your staff for me again.

Audie Carter
Melbourne Florida

Mike at the print center was very helpful, patient and kind. He helped me figure something out and gave me his attention even though I could tell he was busy. I appreciate the good service. Thank you!

Great customer service at the print shop. I’ve converted from UPS and Fed-Ex print services. The staff here is so knowledgeable and fast

Outstanding customer service in the printing center. "Tim" assisted me and printed up an old military photo, his supervisor "Larry" introduced himself as well. Very nice staff, extemextr attentive to customers needs. I'll be back!

Customer service was great! I went in with my sales flyer and shopping list. The sales associate put everything in my basket that I needed. I was checking out in record time.

Got there shortly before closing and still had quick help from the employees working at that time. Mrs. Linda was very pleasant while checking us out!

Great staff customer service on phone and even better follow-up in store to get the new modem!
Even helped me get the lowest price !