Alan Webb Automotive Group

Did a lot of research and found a great deal on a used BMW X5. I had already decided on the car I wanted and they had the best deal on what we wanted. Easily 3k less than comparable vehicles around. Overall experience was good. We had already decided we wanted to buy the car as long as it was in good condition. There was no haggling and only complaint was they tried to add GAP insurance at 900.00 without asking me. I put enough money down to not need this insurance so I had them remove from contract. While I got the exact car I wanted here I researched exactly what I wanted for months prior to contacting them. Here are a couple of recommendations to make sure your experience is good.
1. Do research on comparable vehicles to ensure you are getting a good price. They had already lowered the cost of our car 4K from the original price so we did not need to negotiate. Just look up KBB price on dealer trade in price and I can pretty much guarantee that they did not pay over this price.
2. Have your own financing pre-approved or tell them you do. Tell them if they can match your finance terms then you will use their financing. Every dealership makes money on the financing so they will always try and get you to accept terms higher then the best rate you can be approved for.
3. Make sure you pay attention to additional items that can be included in your loan during signing. While GAP insurance or extended warranties might be what you want, the dealership makes big commissions on these items so they will always convince you that you need them. Never get an extended warranty on a vehicle that is still under warranty from the manufacturer.
4. You can look up a vehicles maintenance records for free by using the mycarfax website. You just put the vehicles VIN in as one of the cars you own. While this won't tell you everything, it definitely will show you if the maintenance has been performed. A sales guy will always tell you that the car is perfect so this allows you to understand the maintenance habits of previous owner/s.
5. Request Gilbert as your salesman. He was great.

I can't say enough about this facility including Joe Teeny.
Thanks to Joe I was able to get into the vehicle I was looking for without any stress or worry.
I don't wanna leave out Christopher who was instrumental in getting us the right price for the vehicle.

Very friendly and extremely helpful in solving my flat tire problem. They checked all the potential areas of damage due to hitting pothole and kept me informed on what other issues might have to be dealt with. I really appreciate their professionalism and quick service

They are always friendly, do a thorough job and are transparent with pricing. They really need a small snacks and free coffee/drinks area. If I am spending 2600 dollars, the least I could get is a free soda and grab bag of chips.

I had to charge my Kia Soul, and they allowed me to use their fast charger. Not only did they let me use it, but the techs were super friendly, and helpful. Definitely worth giving them some business, but absolutely helpful to have the chargers available! Thank you!!

The best Auto group in the Pacific Northwest. Jason white whom sells Chevrolet's is awesome, if you want great customer service see Jason White...

Working with Brandy so far has been great she has gotten my car through the service department and kept me up to date on everything she let me know my options. Check in out the sales side of things so far they have been wonderful. U

Great customer service. Nearest Nissan dealer to our home. They have superior customer service, we never have long waits. Great inventory if you are in the n market for a great car.

This is a very good dealership with helpful staff. They even know a lot about electric cars and have them in stock. Alan Webb is part of the Costco car discount program for Costco members. Alan Webb is also great for non-Costco members. I highly recommend Alan Webb (Nissan or Chevrolet).

For a month I searched in vain at various dealerships in OR and WA for 2018 or 2019 Nissan Leaf and Chevy Bolt EV so I could test drive them. Alan Web is the only dealer within 100 miles that has both Nissan and Chevy EVs and the only dealer that is EV knowledgable.

They did service to my truck and they got done quickly and helped me get my body work done ✔ ✅

Had great experience with airbag recall replacement. They got it done sooner then expected in my case. I’m thrilled

Taylor was amazing, you want a car go see him hes easy to get along with. hes also patient. he knows how to work with you.

Always so professional and helpful. They even did a phone follow up to be sure everything went well.

Great experience here with Joseph. No pressure. I will buy a second car from them.

I almost always bring my Mitsubishi here. Can't help it when unexpected repairs happen out of town.

Nice place got car checked out right .As I really like my new Nissan

Best place to purchase or service your vehicle

Oil change staff is friendly and informative

Great service. They replaced my window after an accident

I have purchased 2 cars here and service routinely they are always a class act