Vancouver Auto Group

Love my Ford dealer. Service dept is great. Good follow up and they won't lead you the wrong way. Highly recommended

My first time here today. I was pleasantly surprised for their efficiency and thoroughness in the service department. Garrett Felipe took the time to review my car records and determined which services my car has not received. Although I paid a hefty amount for the service, I have peace of mind that my car is in tiptop shape. Thank you Vancouver Hyundai for the excellent service!

I had a recent appointment for service and a recall repair. I explained to Tim, my service writer, that we were leaving later that evening and I really needed my truck back asap. Tim gave me excellent advice. He said the recall for the door latches took quite a bit a time and the latches were only affected by cold weather. He suggested we do the recall at a later date. Even though I was an hour early for my appointment, they took my truck in immediately, performed the service and got me on the road in about 45 minutes. Thanks to Tim, I was able to get us loaded and headed out on our trip sooner. I've always had great service at Vancouver Ford but this was above and beyond. Special thanks to Tim and the technician that did the work!

Lane is a great salesman. This review is really for Lane. He was so nice, no pressure, no upselling. I had previously had some horrible times at other dealerships. I knew what I was looking for and didn't want to waste anyone's time (including mine). Lane was a breath of fresh air and I bought my car from him.

Pretty good help me with everything I need it for my husband Truck.

People here stop what they are doing to greet you, answer questions- so nice to have a conversation again since Corona. A lady named Lee opened the door for me and asked if I needed help. I talked about my Tesla, which even though is not a Ford, she listened and asked me after about 20 minutes if I’d please let her bosses know if she is doing a good job. Well, yes, she is! Thanks, Lee!

This is a great operation with customer-driven employees who are knowledgeable and efficient. Special shout out to Service Advisor Garrett Felipe who was a pleasure to deal with.

My experience with Vancouver auto group was quite exceptional. My wife and I recently purchased a pre-owned vehicle from them. From the time we entered the parking lot, the sales staff was prompt with attending to our needs. They helped us find the vehicle we were looking for and provided quick and awesome financing. I highly recommend anyone who is in the market for a new or used vehicle to go see The Vancouver Auto Group, they will treat you with respect and give you a hassle free experience!!!

Ford and Hyundai lots next to each other...i visited Hyundai and got all my questions answered by a very sweet and knowledgeable salesgirl named Trishia. We took a test drive and even talked about other car brands. She was very honest with her feedback and gave me private time to look over the car and think. In the end I had such a good feel about the car and Trishia as well as the mgr Jason that I decided to buy from them. 3 days later I'm still feeling good about my purchase and do not feel i was pressured or manipulated in any way. I recommend them to anyone.

Traded in my annoying 2014 Fiesta for a beautiful 2015 Ford Fusion! I've worked with Brian Meyer, Sales Rep, on both cars; he is great to work with. No push, no pitch. Also Jason, the floor manager, worked really hard to get me a good deal, and I ended up with a great car at a great price. I am so glad to be back in a Fusion again. I anticipate driving this car for many more years. I will not buy a car anywhere else.

Although I did not buy a car and was just looking for some information, I had a young man named Kyle Stewart greet me at the Hyundai dealership. He was very professional and in no way pressuring me to purchase a Hyundai vehicle today. Due to his professional manners I know for a fact I will be going back to Kyle, and only Kyle, to purchase my next Hyundai. A huge "thank you" to Kyle for taking your time to show me the different options I have. :-)

Our sales person Lee was fantastic! She was very very helpful to help us with our decision and with the final negotiations. Thanks a bunch Lee! You rock!

Car in for oil change, recall of door part and check up. All done earlier than expected and no cost.

Car wash done prior to pick up was a bonus.

Easily scheduled, good service consistently.

Can't remember the gentleman's name that helped us. But he was very kind seemed kind of new but was very helpful even though he did not have what we needed or wanted. Thank you for the hospitality and the information that you guys did for us and we will be back

Excellent customer service, excellent buying experience. 10/10 would recommend to anyone buying a car or looking for flawless service on their existing one.

I would like to thank James absent for being so professional and helpful to me and my family , great customer service and will recommend to anyone looking to buy a vehicle
Thank you

All the staff are friendly, fast and accurate.
It is a very good place. I recommend it. thank you.

Stopped for a check engine light. They gave us a rental and fixed the recall issue by the next day! Thanks Tim 😉

These guys here are awsome. Got a great deal on a awsome car. Great customer service and wonderful people.

Just picked up a friend who was dropping off their vehicle for service.