Shipley's Mobile RV Service, LLC

I can't say enough great things about Shipley's! Their Customer Service should be a model for all other companies to look up to. They are extremely knowledgeable, courteous and responsive. From the first phone call, I could tell it was a top notch company. The Mobile technicians Brian and Kevin worked efficiently and the result was professional, quality work. What an outstanding service! Thanks very much for what you do.

These guys are awesome! Took care of hydraulic failure on our brand new motorhome and allowed us to enjoy our stay at The Boulders on Lake Tyler. They came highly recommended and we now understand why…. These guys are really good people, who also understand RVs, and will do the job right. Thank you so much!!

WOW!!!!! When I say this is an AMAZING company ~ it doesn’t even do them justice! I was in shock of how fast this company came to our rescue in 105 degree weather and an RV air conditioning problem! They worked with our Good Sam warranty and replaced the entire air conditioner! We mentioned a small issue with the refrigerator and with out even having a work order in that they fixed it as well! All of the employees are super friendly and LOVE what they do! I even love the fact that one working on our issue actually lives full time in an RV ~ THEY UNDERSTAND the life and have true compassion for all our problems. WE will NEVER use anyone else!!
1 million stars needed for this company !! My house is cool and my refrigerator is working properly❤

For sure a customer destination for great service. They've done my warranty work since I bought my trailer and I share in a complete trust with them when I can't be there. Recently during an ice storm I reached out and while everybody else were closed these guys called back and talked me through my trouble. I'm gonna hang out with these guys..

I called asking for RV service where I was located not knowing that they didn’t travel as far as I wanted. The reason for a 5 star is simply that the woman who answered was super nice and when she put my location in maps and said it was a little too far for them, she instantly put me in contact with someone who was in my area. Just a good company that instead of leaving it at we can’t help you, they found someone who could help me and gave me an accurate name and phone number. If I’m ever in their area I will definitely call them for service. A bonus was the fact that the lady on the phone in a few minutes made me laugh twice and she was super down to earth and helpful. I wish other companies could be like this where they are willing to help you find the help you need even if they can’t. Thanks

Excellent service. I got into some strong sidewinds and busted the cover on my A/C, so I needed a quick fix to get back on the road. They had a matching cover in stock and had it installed within an hour by one of their mobile trucks. BTW - their mobile trucks are the most well stocked I've ever seen! Great guys!

Wonderful company! Penny, David and Brian were all so helpful, kind, and just amazing really. Changed the motor and other parts to our furnace, replaced a toilet, and fixed water heater. Top notch service at reasonable price. Thank you so much :)

We have a 6 month old Travel Trailer and our refrigerator went on the blink. Since we are currently living in our RV full time until our home gets remodeled we couldn't take it into the dealer who sold it to us and become homeless! We called Shipley's on a recommendation and blessed that we did. We called them on a Monday and they came to us Tuesday morning. Turns out the factory had miss-wired our RV when new. Shipley figured it out in a couple of hours and we are back functional again. I asked them for their card which states, "Mobile convenience, Affordable prices, Exceptional service." We couldn't agree more! Very, very impressive!!!

Well, we have now used Shipley's a second time with even more amazing results. We moved our travel trailer to behind our remodeled house and were not worried about the 10 degree freeze coming the next day because we kept our heater on at 55 degrees. Of course, our heater then quit working and we didn't know how to winterize our unit. We drained the tanks and water lines but it's never enough. We also put a small space heater in the unit and hoped for the best. We did call Shipley's and the earliest they could come out was 5 days later. HOWEVER, when the technician reviewed our order and saw that we were not able to winterize he called and said, "I'm making a special trip out to you today because you will have pipe damage if we don't get your unit winterized today (10 degrees the next day). They made a special trip in really bad weather, fixed the heater and winterized our unit. We were beyond humbled by their incredible service and you MUST USE THEM TOO, as they are amazing in every way!

Arrived on time. Completed the repairs on one of the slides on my 5th wheel quickly.

Always excellent service. They're busy but for good reason. Highly recommended.

Update: I honestly cannot recommend them enough. I have an older model RV (2003) and the AC was not working nor fixable. I needed a new one and they were able to squeeze me in with a brand new ac the same day I called. With this heat, I am so beyond grateful. This may be my 4th call to them for various reasons and I have never been disappointed. I have met 3 of the repairmen. They have not only been personable but offered all kinds of tips and things to watch out for as an RV owner.

Always super nice to deal with. They really care about your prolems and strive to do a quality job each and every time unlike the major dealers in the area. Special kudos to Tony for his help in resolving the recent issues we had with our trailer.

These people did amazing work! They are nice professional and reasonable! They replaced outlets, fixed a roof leak and fixed a door lock I could not be happier w the work- will never use anyone else… they are the best!

Shipley’s has made several repairs to our RV, they have always been very responsive to our needs & very timely to come out. They have diagnosed and made speedy repairs at a very reasonable price. We have and will continue to recommend Shipley’s to anyone having an issue with their RV.

Within one hour of landing at our next RV park and realizing our slides weren’t working in our Class A Coach, Tony had two technicians at our rig. The problem appears to be a necessary part that must be ordered. These men were professional, skilled and honest. They did not even charge us for this service call. We will have to order the part and wait several weeks for it to arrive but Coach can still function. We are VERY grateful for their time and talent!!!!

The staff was very friendly and helpful. The room was clean and they are pet friendly.

Shipley's is First Class!
We had them remove and replace our main A/C unit. Great folks to deal with!
Good price on Quality Products! Expert, Fast and Professional Service! Along with a Great Price! Wouldn't call anyone else!
FIVE STARS PLUS!

I had a great experience with Penny and the team at Shipley's. We needed a timely A/C repair and Penny got us scheduled on the same day, even though they were completely booked. The guys came out and fixed up our RV that evening. Highly recommend using Shipley's for mobile RV repair!

I want to thank the techs that came out and replaced my A/C in my RV. They came right out and put it in. The were fast and efficient.
Brian called and said they were free to come out and do it and they were here in no time.

I've known the employees here for years. They will do everything they can to help you. There are only two shops in town that I would trust to work on an RV and this is one of them. They have more experience than any RV Dealer in Tyler. Now that they have a shop, they can help even more people than when they were solely mobile repair. Highly recommend them.

I had a leaking roof during the rain in August that I didn’t discover until I was preparing to return to Michigan. Shipley’s found some suspected gaps in the roof sealant and patched them while I was in Michigan and my RV was in storage. They were professional, efficient, and trustworthy and went out of their way to get my keys from the RV resort in order to access my RV in storage and then return my keys to the resort. I’m back in Texas now, but there hasn’t been any rain to check to see if that did the trick. If it didn’t, I am confident they will find the source of the problem.