Joe's Service Station

Even though I know Joe, my review has nothing to do with that fact. I expect work to be completed without returns because of bad workmanship. I usually do my own repairs because of some really bad service shops in Muskegon.
I've had several vehicle's in to Joe's. Both times I had no issues with the work.
First, my Jeep Wrangler blew the transmission line in January's snow storm. Sent it to Joe's. They reviewed the problem and text me the cost of repairs. (I really don't like being txt on service). Gave them the go-ahead. I thought the trans was wasted but Joe said it was good. Good call , drove to Traverse 3x, Chicago 2x, Petosky 2x. Still 100%
Second, Wrangler had front tie rods replaced. Gave me a complete review of other found issues. Had just rods replaced. Need to bring in to have O2 sensor replaced.
Third, 06 Mustang had rattles in the front end. Joe reviewed the problem and text the issue to me. A problem with the txt was bad so I stopped by. The girls were super nice and apologized for the problem.
They fixed it in a reasonably amount of time. The cost was scary but thats because of the Joe Biden effect (high product cost). (Fool of a president).
I have a 91 Ford Probe that needs a little service before it goes to a car show. I do have another guy that usually services my Bronco. Does a great job and sometimes doesn't charge me or a small amount due.
Not sure who gets the Probe repairs, HAS to be right the first time.
Joe has a great office crew, professional in my opinion.

Very honest service. I was 4 hours from home with my travel trailer and supposed to be heading home when my truck got stuck in 4 wheel low. No other shop could get me in for a week and my wife and I already had to call off a day of work at this point. He could of charged me anything he wanted and I would of been forced to pay it. He got me back on the rode with only hour of labor. So glad by chance I ended up with such an honest shop.

The nicest, organized staff. The inside has a cute little waiting area with friendly welcoming staff. A cool read out of their diagnostics that easy to read with convenient texting system.

They are very honest and trustworthy, I feel like I’m dropping my car off with my aunt and uncles to fix. The only bad thing was there were dirty hand prints on my interior, but I’d take that for the friendly, patient and expert care they give.

I really liked the service at Joe's. The staff is very friendly. I love that they text you everything the mechanic checked on your vehicle and how it looks. The front desk was also very thorough making sure I knew what I was paying for. Seemed a little pricey, but because of their service I'll definitely be returning.

Excellent work and very honest. Joe has done an outstanding job of building a loyal clientele because of his exceptional work and customer satisfaction. He tries hard to get jobs done in a timely fashion yet still maintaining his exacting professional standards, all while keeping his prices at a very fair rate.

It is so nice to see his hard work pay off with the new addition to the garage. Look forward to working with him in the future.
Hopefully far far future though. Let's face it no one really likes paying for car repairs.

Years later and still very happy with the honesty and integrity of Joe's shop.

My partner got our Subaru worked on here. Our brakes needed redone and honestly I have never had such good service. We needed out car back the same day- dropped it off in the morning and had it back before 5pm. They messaged us every step of the way with pictures updates and information. Their attention to detail was phenomenal and we plan on bringing our car back the next time it needs work.
Thank you so much for your amazing service 😍

(Not sure why this is posting under my son's name...a crossover in our email or something I guess). Anyway, I'm visiting my mom from out of town and needed new brakes. They were super friendly, helpful, and fit me in on short notice (next day). Texted me within a couple of hours of dropping off my car to let me know what needed to be done and what it would cost. After I gave permission to proceed, they did and texted back a few hours later that the car was ready. They were recommended to me, and I'm glad I chose to go with them.

Joe is very knowledgeable about his "craft". He is HONEST,professional, hard working, friendly, and fair priced.
Joe looks out for the safety of his customers ( I am very grateful that he does) His office staff is very friendly, knowledgeable about the parts, prices and the going one of the business also.
Joe has worked on several of my vehicles. He has worked on my children's vehicles as well.
I trust him with making sure my granddaughters are traveling in a safe vehicle everyday, That means everything to me!!!
Joe is a top notch guy. I recommend him to EVERYONE!

My boyfriend and I just recently went here to get the turbo fixed on our 2013 Escape. Originally nobody could get us in for a week, and quotes were well over $200-$500. Meanwhile Joe's was able to get us in the next day for around $100-$150. Work was quick and well done. Everybody was so nice and customer service was awesome. Most places just kinda push you through and don't care. But they really made us feel like they cared and were focused on doing the job right. Highly recommend and I even plan on calling them soon for some work on my buick!

Joe's has been my go to repair shop for 6+ years ... knowledgable ... friendly and quick service!! I have recommended them to all my friends and my kids, my boyfriend, his kids have all brought their vehicles to Joe's!! Staff quotes the price when your on the phone making an appointment and there has never been a mistake!!

I've been taking my vehicles to Joe for over a year now. He has always been very honest and accurate with his diagnoses. His dedication to his customers doesn't end when you pick up your vehicle as he is always willing to help you out with advice or a quick look at something quick and simple. I recently took a vehicle I was purchasing from a dealer to Joe for a FREE inspection and he spotted some things the dealer either missed or chose not to fix. Saved me a huge headache and lots of money in the end.

Joe's service station has served me and my peers so well over the past few years. I'm upset I didn't know about them sooner! Their service is always impeccable and they are always so nice and courteous. They answer every single question you may have and then some - in person or on social media. Any services done are met in an extremely timely manner and I am always satisfied. Everyone at Joe's Service Station is extremely knowledgeable and I will continue to bring them my business in the future!

Taken a couple of my vehicles to Joe. Always great technical and customer service! They go above and beyond what is needed or expected. Text message update of overall inspection, which is very helpful. Also, very reasonable prices! Won't take my vehicle anywhere else.

Honest and fair repair shop. Many places try to milk you for every penny. The price charged for the work done was super reasonable. Very fast too. I would definitely go back without hesitation. Thank you Joe's!

I will definitely be returning to Joe's service station. Very good customer service . And fast turn around time . Joe's also let me know about replacement of a rear main seal that would have cost a lot more to replace later . An honest repair shop is hard to find .and I am glad I went to Joe's service station

This used to be a Sunoco in the 60's/70's. My grandpa, Charles Nelson ran it. He worked on cars and pumped gas there. The old section was his section. He was a very hard working, honest man. When a place has MANY great reviews, like this place does, you know they are good. Some places only have 3 good reviews, which doesn't say much at all. You have many reviews which is more credible. It sounds like you are doing good work and you are honest, like my grandpa. He was a man's man. A man you looked up to. Sounds like you are keeping the tradition. Please always cherish your customers like you seem to be doing. My cousin worked for my grandpa and to this day has always revered him as a man. I remember visiting this building back then. It looks great! Back then, Sunoco would sell Crush - Orange, Grape, Strawberry. On Holidays, back in the 70's, my grandpa would bring home a huge case of the different colored and flavored pop. To a young child, seeing that was awesome. Am happy to see so many great reviews. Just had to post some nostalgia.

Everyone at Joe's is very polite and professional, They fixed my Jeep in a pretty quick time.. I will always bring my vehicle there for my mechanic needs..Their prices were reasonable.. Thank you!!

Great import car service. They took very good care of m6 Audi. Very professional and it's great getting text updates from Joe's Service Station.

Always gonna go too Joe's, their efficiency along with talent... it's spellbinding 😳prices 🔥

Joe's Service Station is the best garage in West Michigan. Joe is remarkably knowledgeable in his field, friendly, and honest. I cannot say enough good things about him!