Alan Webb Nissan

Bought a 2023 Nissan Sentra SR CVT (Midnight Edition) from here.

Saw this particular car on their website, still in-transit. Left my info, and got in contact with Hadley Hinkle.

Once the vehicle arrived, she had me send all of my relevant info through email, so by the time I popped in for the official purchase, I was only there for maybe an hour or an hour and a half. That was with trading-in my old car as well. They took care of all the in-between work with the DMV. They also had many loan and service options to suit my budget and needs.

Hadley showed me all of the car's features during the test drive, and is very knowledgeable and super friendly!

I know I'll be getting my maintenance done here as well, as my extended family swears by their service. I definitely see why!

TLDR: Excellent car, excellent people, excellent and efficient service!

Thank you, Hadley Hinkle! ❤✨😭👌

The intake man was very professional, forthcoming, and pleasant. He went over the work to be done, and explained when it was expected to be completed.
The work took less time than anticipated, went over the results, and got me on my way quickly. I had a great experience overall.

The entire team was very helpful and welcoming! We really appreciate the open-handedness, sincerity, and transparency of the sales team, particularly working with Joe and Caleb. They were generous with their time and flexibility, as well as incredibly knowledgeable about the vehicle choices.

We had a recall service and our local Nissan dealership did not have a master technician, so we were referred to Alan Webb. John in service treated us so kindly! We had forgotten to charge our Leaf so he plugged it into their fast charger while we waited for our appointment time. All went well and John checked in with us a couple times since it was an hour and a half procedure. We really appreciated the excellent customer service 🤗

We were greeted in a very friendly way and then taken care of very efficiently. The two men behind the counters in the customer service lobby were just great. So we had a very nice experience. Would love it if all people in customer service treated their customers just like this. Thank You!

Bo Shin and AJ worked very hard to get our business and they did it in the best possible way. They were attentive, respectful, responsive, and authentic throughout the process. While we love our new Nissan Ariya, it was Bo and AJ’s personalities and professionalism that ultimately won our business. No trace of condescension or sales attitude, unlike at two nearby dealerships. We highly recommend Alan Webb Nissan!

Pre-service communication and appointment scheduling were excellent. 4-6 text reminders before the appointment is more than I need, but I’d rather have more than not enough.

Service was delivered in a timely manner and completed as specified.

Service manager was very professional and communicated well.

A great way to start a mutually satisfactory relationship!

By far one of my best car buying experiences. Everyone was helpful in finding me the best vehicle with the best price for what I needed.
Joe Ramirez is the man!!!!!

Came in based on an email that I received offering a great price on an oil change and tire rotation. The offer made the work VERY affordable and the work was completed in less than one hour.
Great customer service (Eden was FANTASTIC!) and care.
Thanks for the assistance

I went in for new transmission fluid and to get a free exam of car. I got the call quick enough of them being done! Did find some miss communication that they thought I had the examination already done. He quickly had someone inspect my car in a timely manner. Not thrilled with the work my car needs but I figured there would be since I bought it used, and who knows what was maintained.

2nd Nissan from Alan Webb in 5 years..Both times the best experience, low pressure. Honest fare pricing..Thank you Bo..he was great..Love my newer Rogue. THANK YOU so much.

John and his service coworker were extremely helpful! They got me right in the appointment so I could leave for work. They helped set up my next appointment with the complications of parts needing to be ordered giving enough time for services to do the work. Thank you.

I traded in a car I had less than a year that had a lot of negative equity, Henry, Aladdin and the finance manager worked so many miracles to get me into a 2023 Nissan Rogue SL! I couldn’t be happier! I went to multiple dealerships and all said I needed $10,00+ down to get out of the car I hated & into something I loved. The guys here are amazing. We also bought a 2021 Nissan Titan in January and had a great experience with Henry that time too. He remembered my son from our last visit. If you are in need of a vehicle I suggest checking out Alan Webb Nissan.

From the service advisors that I first met (Fadi and Eden) to the mechanic who explained how he fixed my SUV, I was impressed with the friendly and courteous service I received. You really have some great people working in the service department. I will definitely be bringing my vehicle back to Alan Webb Nissan for future service work. Thank you for providing me with a service visit that was truly exceptional.

It hasn’t been very long since the warranty covered repair on my vehicle, so I can’t speak to longevity, but I believe it will continue to run smoothly since having the CVT transmission replaced. I’m so grateful to have my car back in working order and the quick turn around time. Awesome service department!!! They were able to squeeze me in the week before my appt and have my car ready for pick up before expected!!! Very personable.

Really want to shout out to an excellent customer service rep Eden, she was so nice and polite and treated me with the utmost respect. Thank you! I will be back to get the rest of my car maintenance done!

The salesman Johnny was amazing, he got us $1000 off the price and we were in and out in 1 hour ! I've never been in and out that quickly. I will definitely tell others about my positive experience.

I was in search of an EV to lease, I worked with Bo from sales and he was incredibly helpful and found a 2022 Leaf in less than 2 weeks. I was able to fill out a lot of the paperwork online. I was impressed with their efficiency and excellent customer service. I would definitely recommend Alan Webb and Bo if you are looking for a car! Thank you!

Upon arriving at Alan Webb and I was met by salesman, Bo Shin. I knew what I wanted to see. When I was presented with the Nissan Rogue Platinum - I knew I had found my car. Bo didn't try to pressure me into looking at the more expensive models. When he met with my husband later in the day- he too was treated to the same knowledgeable and professional service I got from Bo. We decided to buy and couldn't believe the straightforward approach to settling on a purchase price. I had done my homework and could not find a more reasonable sale within 200 miles! To our amazement – we got a very nice, discounted value on the retail price. Financing was quick and efficient. The closer offered us service plans and took our refusal of additional services professionally, without any pressure.
We could not have asked for a better car buying experience. In forty years of purchasing vehicles – this was the best.

I was surprised, there is a certain expectation, when dealing with dealers, such as overcharging taking a long time, and not keeping you informed. To my shock, it was the opposite. Extremely friendly, went out of the way to find the best pricing and it wasn’t fast. It was sudden. I had to drive down from Kelso, an hour away, the time before having it done locally, and with us very pleased for my hours, drive. They may have even made up the gas cost in the savings they tried to make for me.