Sugar River Animal Hospital

It's my pleasure to write a review of the best animal hospital we were lucky enough to find. We travel almost an hour to get there because even though there are closer animal hospitals, the care that our girls Gretchen & Madison get here can't be matched anywhere else. The entire staff is knowledgeable, professional and personable. And Dr. Chase? She is so intuitive, which is something I think a veterinarian has to be, since the dog can't actually tell her what's wrong, you know what I mean? Dr. Chase is someone we admire & respect and can't thank enough for her time and patience. Thank you.

Two days ago I had to say goodbye to my best friend. His normal vets office didn’t have time due to understaffing said it would be weeks that my poor boy would suffer. Many calls with the same reasons but sugar River Animal Hospital and their amazing team accepted him with open arms. This was one of the most difficult moments of my life (still is) but the compassion and caring for not only my boy but my family was amazing! Thank you for giving him the gift of not having to suffer any longer! For opening your door to our family in need. We will forever love Bear and miss him every day!

I brought my pup Olly in for a new patient visit and I was very impressed! Very clean facility, every staff member we interacted with was phenomenal and kind. During our appointment they listened to all my concerns and continued with follow up instructions that were clear and a plan to help my boy with his allergies! Olly was a little nervous but was well taken care of and by the end of the appointment was laying on the floor completely comfortable with Dr. Brown and the tech (spacing on the name but she was also wonderful). Will definitely be recommending them to everyone I know! Thank you for allowing me to trust a vet again.

Amazing service. They are so thorough and explain everything clearly. I have a super sick pup and since coming here, the medicines they prescribed are working, and my little girl is living a normal life. All thanks to the love, knowledge and support of Sugar River Vets and staff. A million stars!!!!

So worth the 1 hour drive. Everyone was so nice, friendly, professional. I was a nervous wreck bringing my fur baby feline Savannah there for the 1st time for a checkup, shots & microchip. Dr Rachel Chase & her assistant (sorry, forgot her name!) were wonderful...so kind & gentle w/ my baby girl, and that helped put my nerves at ease. The front desk people were great as was Hazel who took my initial call. I'm so happy I found them! P.S. I've included a pic of Savannah, not a happy camper, but such a good girl, on our way to the vet. :)

Catherine MacLean is awesome kind , compassionate and very knowledgeable Vet. Her front office and clinical staff are superb. The practice is run efficiently and has both urgent and emergent appointments. Clay my wired hair pointing griffon loves the practice

I really dont know that they did anything that made scuby better. No one could really identify what was wrong with him, however they were kind and showed great compassion. I thought that we mite loose scooby. He was lathargic had not eaten in 4 days, was off his feet and had black bloody stools. They did give him som medications, and when at the vet ate his meds in treets wich I had not seen in days. By the time he got home he ate his dinner, then breakfast. scooby still had the shakes a little the next day, but was back on his feet and eating. This is the 3rd day after his visit and he seems mostly normal even begging for food.

I am very happy with Sugar River Animal Hospital. They are professional and caring. I am glad I made the switch. All my questions and concerns were answered thoroughly and Pokie loved the attention! I love Dr. Catherine!

Caring, compassionate, knowledgeable and professional. Even with my two rambunctious, 100# GSP's the Doc was patient, petting, talking to the them, hugging them as she asked the questions she needed to and valued our input. Her testing was complete and her exams very thorough. I am impressed! We have a new Vet for certain.

Great place, everyone was nice. They even called the next day to make sure my cat was okay after getting his annual shots. They are knowledgeable and able to answer all my questions and concerns. It was my first time at the vet and I was more nervous than my cat. He did great! They were great with him as well.

Wonderful experience from start til forever! I found a great place to take care of our growing 4 legged family!

We were referred to this clinic after having a horrible experience with our previous vet. The staff here were what we were hoping to find for the care of our dog, warm, friendly, and knowledgeable people. Dr. Chase was particularly patient with our dog regarding anxiety seeing a new veterinarian. The vet tech demonstrated greater knowledge than I have ever encountered in a technician.

This place was so great with our dog Luna. She needed emergency surgery and Sugar River Animal was able to get us right in. The staff was very pleasant. They were very understanding and very caring and gentle with Luna. We love this place!! Thank you we are so grateful that you saved our Luna!!

We just started going to Sugar River Animal Hospital. My dog has some anxiety issues and I was so impressed by how gentle and understanding they were with him.
We are very happy with our decision.

My miniature dachshund had an issue with her rear left leg. She also wasn't her same self. I brought her here because where we normally go the Vetranarian was out with covid. First off the place is immaculate and all the staff was very caring, helpful, and knowledgeable. Thank you so much for the help in our time of need.

Very pleasant experience. Vet tech was knowledgeable & vet was clearly informed and to the point. The receptionist, Cindy is extremely nice and the new building is beautiful. Pippi will go in for surgery on 12/7 & I am very comfortable that she will do well.

Our trips there have been positive. We are bring a sick dog today, I'm sure they will deal with her with care and professional knowledge

So glad I switched to Sugar River! From making the appointment, walking in the door, and then to my appointment with the technician and veterinarian, everything was handled with care, compassion, and met with friendliness. Katie the technician was amazing with my puppy Stella (even when stella got car sick and went to go give Katie a big smooch right after lol!) The vet was extremely knowledgeable and professional and walked me step by step through the appointment. The front desk staff treated me like family and we courteous and kind! I can't say enough about everyone that works there! Miss Stella didn't want to leave because she was getting all the treats and pets! You all rock and made my first puppy visit an absolute breeze!

We were moving out of the country and had to change my appointment for my dog several times due to the uncertainty of the date and the logistics of the move. Paula bent over backwards trying to accommodate us so that my dog's health certificate and administration of a specific medication could be given to meet the guidelines of the UK government and endorsement by the USDA for us to book him on a flight the same day as ours. So grateful...and thank you again, including Dr. Brown who was able to complete everything!

New to the area and we had our first visit. Everyone was professional, friendly and inspired confidence.