Metro by T-Mobile

I came in there around noon on 9-11-23. Unfortunately I didn't get the guy's name but he was incredibly helpful, competent, and concerned that I get the best deal. I will definitely be back

We went a week ago to switch over from another carrier. They had a great deal that gave us good phones for the family. The man who helped us was very kind and made sure we walked out the door satisfied. Yesterday one of the new phones ended up going out, and upon going back, the man's son was around and helped us out by getting a replacement fast (it wasn't the same phone, but it was one that my husband likes much better). He worked a great deal for us as well as additional items to go with the phone. He was super kind and worked fast to get us going. The customer service here is FANTASTIC and I would highly recommend. On a side note, upgrades in the future for existing customers look so much better than most carriers! This family ran business is awesome! Kind staff that is ready to help out their customer!

Motaz really treated my right today. I broke my old phone. I went there to get a replacement equal to or better than my broken phone. I was sold a phone that constantly over heated and prevented me from doing my job. I was losing money because I couldn't work. Motaz suggested a different phone and took care of all the red tape and hassles for me so I could get back to work asap. Thanks buddy! It's been less than a day with the new phone but it never overheated all day long and I'm liking the features on it way better than the other new phone. I've been a customer for years and he's the reason I keep going back. A+ for customer care!

The manager is absolutely fantastic. He provides literally the best customer service I've ever experienced in my life. I wouldn't think of going anywhere else for my cell phone needs. All brand new top of the line phones with cases and screen protectors. He will work with you and help you out anyway he can. Thank you so much!

The guy who runs this place has got to be the best customer service I have ever had at a cell phone store. He made sure we left happy and satisfied. He went above and beyond. I will definately refer my friends.

Very nice and pleasant. He didn't try to add a lot of other stuff. We told him what we wanted and that's exactly what he gave us. Transferred all of our info to new phone. In and out in less than 20 minutes. Would recommend to anyone.

I had the best experience at Eastgate Metro! Motaz is the best! He was kind, informative, attentive and extremely helpful. His customer service skills go above and beyond anyone else I've encountered at any Metro! I will only go to this store from now on. It's 30 miles from home and I pass no less than 5 other stores along the way, but it's worth it. I've had ridiculous issues with a worker named Faris at another franchise, and similar issues with others, but not with Motaz in Eastgate. Unlike others, Motaz is respectable, honorable and he knows what he's doing. He's good at his job; he won't lie to you or try to con you into spending extra money on things you don't need. I highly recommend Eastgate Metro!

I used to be with Sprint but once I get there they give me an amazing deal to switch to metoPCS. So I accept it ( MetroPCS customer Review)

The absolute best customer service in my opinion! They will always have my business!

The one and only worker here is hands down the best guy around. I won't go anywhere else! Go WELLLLLL OVVVEEERR and BEYYYOND for EVERYONE!

I love my new LG Stylo 4 and got a great deal out of it

This is store very nice and they man is so friendly and much helpful

Love you my cell phone friend.im on my way to upgrade tonight

Great deals and love the sevoces

Awesome ❤

Buen servicio