Miami County Public Transit

Picking up my husband at davita dialysis today and witnessed a driver who had on an orange hoodie go above and beyond to help someone to their car while waiting on his pickup. Loved seeing this type of helpfulness.

The lady on the phone sound very polite to me. I appreciate her for being nice to me today to schedule rides.

I appreciate them so much when I need a ride. They all work so hard to make sure people get to where they need to go. They are also affordable.

We personally received excellent service. On time each way. Thx!

Great service. Helping people get where they need to go. Affordable and again great service.

I am from WV my car broke down I was alone and scared 😭 they gave me a ride to get help very friendly and very cheap the van was very clean 😊

They get me to work everyday on time. Ive gotten to know most of the drivers and they are hard workers. Only criticism is that they dont run past 2 on Sat or on Sun at all. Sometimes they are a little late. But they have others to pick up.
They go every in Miami County for 4 dollars a trip. Beats a cab or Uber.

They only take one dollar bills on pick up the service lady was nice so I gave them a 3 star but the money thing needs to be addressed

This would be a wonderful service if ran efficiently. They need a system upgrade:(.

I have a daughter that can't drive & They took her to the Y. They came early she wasn't done doing what she was there for. Said they sat there 20 minutes said they called me 2 times which they didn't. And left her there. I had no way to get her because I had a car accident. She had to walk all the way from there out to Chevy lane. Then I received a letter in the mail saying that it's a warning because it was considered a "no show". My mother when she was alive and at the nursing home used to take the transit to the Walmart. There are times when they came early or they showed up really late. Then blamed her for it. A 75 year old woman with rheumatoid arthritis in a wheelchair.. Shame on you.

The driver of one I meet today was not polite. Bigger guy grey hair in mid to late 50’s. Yelling at people at Kroger drives a little bus white for Miami county transportation!!

They do not even deserve one star. They have no method. No care. And no customer service ethic. None. I would never in my life recommend this transit to a soul. I had a bus pick up schduled for one of the most important events in my life. Ive got up super early was ready by 8am looking out my window by 9am an standing outside when its 32° by 9:05. So excited ready an waiting for the bus to pick me up. The lady the night prior when i schduled the ride said my pick up time is 9:30 be ready by 9:15. So at 9:21 i just decided to call an check on my ride. An they cancelled my ride marked me as a no show caise the ride showed up at 8:50 an i wasnt out there. Thats not right not in any way is that right. This services that i put so much trust in an slept so good knowing i was getting picked up for sure failed. Now i will have nothing no job nothing. Thank you miami county transit. Your doing great at making sure people stay unemployed.

Call to ask what times are available. I didn't know it was booked for a while. Sorry I just called for my family. There's no reason to rude about me asking.