Elyria Hyundai Service

Updating review on 3/25: my car had problems shifting, and I was worried about it. Called on the way there and they had me in the garage within 10 minutes. Ran a diagnostic on it and flushed my transmission fluid in 2 hours. 300 total. Customer service was great. I think it really just depends on who helps you. Would highly recommend Octavius. He was fantastic to work with and very helpful.

It's an okay place but it wouldn't be my first pick. I needed 2 recalls completed on my hyundai elantra so I decided to go ahead and have my oil changed while it was in the shop here. I chose a full synthetic oil change option online while making the appointment. Halfway through, the employee brought me the sheet with the charges showing it to be $70 more than what was quoted online along with several other *recommendations* that needed completed. When I told her that the price was incorrect, she laughed and said it's a system error and that it would be corrected on the final bill. Be sure you watch your charges here. I'm not sure it would have been corrected had I not said anything. Also, I then realized they had me marked down as half synthetic instead of full synthetic. I went up to inquire about this. The receptionist then checked with the mechanic, and they had already put half synthetic into my car so it was too late to change it. Not really what I wanted but not a big deal. I'll just go to someone else in the future. One of the mechanics came up to me and tried to mansplain the fact that half synthetic and full synthetic weren't really any different. He basically said they were all the same so it didn't matter which slightly worries me since there is a difference in the grade. Everyone seemed to be friendly but the recommended services were overpriced and definitely not needed for my year of car with the mileage on it. Overall, if I need a recall, I may or may not come back here. But I definitely won't be back for an oil change.

WOW this is a Great place to get a car, they were so helpful in our needs no pressure in selling, also Brittany Beck was our sales person she was Very helpful and she is very knowledgeable she knew what we wanted, I can't thank her and the finance woman enough so very helpful, service department was also GREAT in getting our car ready they even detailed the car before we picked it up. They even followed me home to deliver the car. They even explained anything I asked to know about the car. I am Very PLEASANTLY IMPRESSED AND PLEASED WITH EVERYTHING THEY DID. SO IF YOUR IN THE market for a good car try it you might be surprised at how well they will help you, Brittany was GREAT 👍👍👍🙂

I won't go anywhere else!! If I can't do it myself, I come here!!! Friendly folks, nice atmosphere and excellent service!!!

Hyundai staff has great customer service. Always please with Hyundai's service. Great job.

Awesome place. Got me right in and out again. Thank you service department.

Excellent dealership with great service!!!

Excellent as usual

We had to keep calling for a week and 1/2 the time they didn't get back to us. It took threatening to call the BBB and magically the part showed up. They definitely treat men and women differently.

Hyundai motor sent me USB plug for blue link software update I tried to do it according to instructions seems very easy to do but for some reason it loads then errors out. I'm getting oil changed today asked about this update to be told it's 179.99 tfor them to do it. Which is ridiculous this dealership has always pulled type of stuff only reason I come here is because of availability otherwise wouldn't come here ever.