Cool Renewal Med Spa

I had a great experience at this location. The office was always clean, neat and welcoming. It was always quiet and relaxing. No other customers were there. The ladies are all very nice. They answer all of your questions and tell you how everything works in detail. They talked me through the process, and everything they said was accurate to my experience. I was able to see great results from the before and after pictures. The one and only complaint is that there were little to no example photos of women of color. I was looking for that as a customer to get an idea of whether the procedure would have different results on a darker skin tone. The lady assured me it would not. She seemed impressed with my progress and pictures and mentioned that they would make good examples. They don’t have to use mine, but I think they should consider adding more men or women of color to the portfolio and website. Other than that, I highly recommend this place. They make you feel like a friend and very comfortable the entire time!!!

This was my consultation visit, so I went in with only surface knowledge of how things worked. Kari was very patient as she measured my areas of concern and answered my questions. We moved from an exam room to the consult room where she explained costs, and financing options Finally, I saw a procedure room, additional before and after pictures, and discussed what my expected results could be. Very thorough and informative.

My experience at the Lake Norman location was excellent! Both Kyleigh and Kari were so helpful and great to work with! I can totally see the difference in my body after the sculpting and it was 100% worth every penny.

My wife was very apprehensive to go to her appointment. The staff really made her feel comfortable. The results were amazing. Now she's very happy.

I am always happy to see Kyleigh, Kari, & other technicians that are there. I’ve had good results from my treatments since January. I still have months for continued fat loss. I am & have always been very healthy & fit. I had just some stubborn areas that need to be frozen away! :)

This is a follow-up to the message above. It’s now months later. I look so much better. I was already in shape. Cool Sculpting got rid of my stubborn extra layer of fat. I love Kari & Kyleigh. They’re a pleasure to see & great at their jobs.

Wow!! I just had the most amazing experience at the Coolrenewalspa! I was pampered & catered to the entire appointment. All my wants were listened to & all tension gone. Super sweet attentive help.Will DEFINITELY be back

Kylie did an awesome job communicating all the information regarding Cool Sculpting. Resolved the anxiety that I had before my consultation. Would love to do my entire body but will decide on the problem areas we discussed. Thank you so much!

The ladies at cool.spa are kind and very professional. I was a tough case and I like that they were honest with me and left the decision making up to me. I highly recommend Cool spa. Go in for a visit.

The staff was efficient, professional, and kind!! I never got any high pressure vibes! Facility was clean and staff made certain I was informed about what to expect and kept me comfortable during procedure!!

Kylie is a sweetheart! So communicative and professional. She knows her stuff! Thank you for a great consultation!

Fantastic experience...Kristin and staff were very professional and explained every step of the way...sat back, watched a movie and next thing I knew...I was done. Great value as well...

These were the friendliest, most welcoming and knowledgeable group of girls. The prices are also very affordable!

This is such a chill, yet professional, place. Knowledgeable staff, always friendly and attentive. Highly recommend!

Kristin was knowledgeable, friendly and awesome. Great, comfortable experience and results!

Excellent staff. Comfortable and attractive location. Good results.

Great staff and outstanding service.! Thanks Kristin for being so accommodating!

Great staff here at this location.

Great staff..great results

Wonderful staff