United States Postal Service

Synopsis: Good people exist everywhere and the post office is no different.

Had some packages that were sent to the wrong address and needed to stop by the post office in Wake Forest to sort it out. Lloyd took 25 minutes and not only resolved my problem but made sure I left the post office with one of the two packages and enabled me to pick up one that was out for delivery the next day.

Superb team at the WF location and I am eternally grateful for their effort to fix some errors on the part of the company shipping my goods. Great outcome to a very stressful event.

5 Postal Stars out of 5!

This office was extremely helpful!! My wife was expecting a package, but accidentally made a typo in the shipping address, so the tracking info said the package would be returned to sender. My wife went to the office to try to remedy the situation, but the person in charge of that sort of thing was not there, so my wife left her number for them to call her when it was sorted out. Only a couple hours later, we received a call saying our mailman would be delivering us the package the following day. We were surprised they called back so quickly and that they were able to retrieve the package before it was sent back.

I've always had excellent service from USPS delivery, and getting items from them has been a pleasant experience. Orders placed on eBay and Amazon are delivered on time. The personnel are quite pleasant and helpful. It's incredibly easy to have a PO Box here to get my mail.

The employees at this post office are friendly, quick, and efficient. This is a busy post office and they are usually packed on Saturdays. They don’t lock the door until a little after noon closing and make sure everyone that is in line gets service.

I had to go to the main location today to pickup a parcel because a slip was left in my box. To be fair, I was home at the time but had I not gone in I would have missed the opportunity to meet the friendliest postal employee I have ever met! His name is Ronald and he was helping people move through the lines more efficiently by directing people where to go. He had the biggest and most wonderful smile and the happiest attitude that I completely got over the fact that I had to go in to get my package instead of sign at my door. Having this experience with Ronald made the whole event worth it. Seems like the post office is really looking to improve their image and I hope they continue on that path. You definitely need more people like Ronald. He is a real boon to your location!

I went to this post office today in order to apply for a passport. I got through the line quickly, and my appointment started on time and was finished within 15 minutes. The person helping me was named Jim and he was very kind and patient, and explained everything he was doing very thoroughly. It was a very good experience.

Friendly, NO LINE! What a refreshing place- got my package mailed without waiting at all. There were three available postal clerks at their stations ready to help and a self-serve station for packages near the mailboxes. Beautiful facility, too.

There’s a guy that works here and I don’t know what his name is, but he was extremely helpful. Although he put me on hold a couple times to check on my package, he always came back and told me exactly what was going on and where we were at. I believe he said he had worked for this post office for 22 years. I don’t know his name but he really changed how I feel about the post office.

I was there today to mail holiday packages and purchase stamps. The office was well-staffed, and the line moved amazingly fast.The staff were were friendly, smiling and it was very pleasant. The person helping me at the window was very friendly, professional - the entire experience was very positive.

The new postmaster is outstanding! She’s doing a really great job improving the office. There always used to be a wait when I went it, but I haven’t waited more than a minute or two now. Service is definitely getting better!

Usps is a very irritating entity to deal with in general, I've had my mail stolen, lost and damaged in transit.

BUT, the usps in wake forest is for the most part a good team of people. I try to use the electronic check out for most of my packages and only go to the counter when I have to. They get things done always get my mail where it needs to go.

Amazing post office! The team works really hard to get folks in and out in a timely manner without feeling rushed. I always enjoy my experience in this office and I highly recommend for your mailing needs.

Excellent customer service. The staff are very friendly and helpful. My go to post office.

This is a rare occurrence but I'm actually going to say something positive about the Wake Forest Postal Service I had a package to come through Amazon was too be delivered by 8 p.m. tonight and it was brought to my door at 10:30 this morning I was floored couldn't believe it I wish they would always take care of their business like they did today

I have had great experience every time I go into this post office. The service has been good and love the station you can use outside the door to send packages.

I'm not a fan of the USPS but this is the best post office ever to the point that I want to use them over the private sector. As the Cherry on top the people inside are always helpful and kind.

Richard is very knowledgeable and was great in helping me send out a package today. I appreciate your help Richard!

My packages get delivered to my Mom in a timely manner! Great job...wish you stayed open longer than 10 to 12pm

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This is the friendliest post office I’ve been too. I’ve been here several times for various services and they have always been helpful, knowledgeable, and friendly