Mr Gatti's Pizza

Props to the three employees getting absolutely swamped tonight and still giving me great service.

There were so many angry customers demanding refunds and giving them a hard time when they’re clearly understaffed and only have one oven. They were set up for failure, and upper management SHOULD DO BETTER to not put their employees in such a position.

Pizza took a long time, but that’s to be expected given the circumstance. It was made correctly, hot, fresh, and delicious. Thank you guys!

I want to give a shout to Joe,Jessica,Anthony thank you so much for doing such an amazing job.You all make great hot food you have great customer service great management and a great Team please continue the Great Job and you will definitely have us as repeat customers Again Thank you Joe,Jessica,Anthony and the rest of the Gatties Team also a shout-out to the Dripping Springs location amazing job..Thank you, Valerie

Mr. Joe and his team are amazing ! Everybody was super friendly. I got my pizza on time . And the pizza was cooked perfect & it was delicious!

Their new location is so nice & clean!!

10 out of 10 recommend !

I placed an order at 4:30ish pm for delivery and got an email acme text saying my order would be delivered at 5:16. I get a text at 5 pm sing the dasher had picked up my order and was on the way. 4 minutes later I get another text saying the order was hand delivered to me at my house. I called the dasher, who said "I don't speak English, only turkey" and hands up on me. I text him, but no response. I call the restaurant. The manager, Joe, tells me my order was not picked up and it was still sitting there waiting on the dasher. He gives me the number to call and talk to doordash. I call and they say there's nothing they can do cause I've already received my meal, even though I explained I haven't received anything, the dasher lied, and even gattis has confirmed my food was still sitting there. Doordash refused to give me a refund, said a manager would be right with me, and then hung up on me. I called Gattis back and talked to Joe. He made a new order for me, refunded my money, and called doordash himself to tell them they were wrong. Joe really went above and beyond to make things right. The food was great. The service is amazing. Joe really saved the day. Thank you gattis, and thank you Joe!

A quick stop in Austin, meant a pizza to go since we have no Mr Gatti’s in Corpus Christi. It did not disappoint!! Nothing beats a freshly baked hamburger pizza 🍕 and delicious cheese sticks!! Thank you for doing it right every time!!

Great place . I’m a door dasher , went to pick up an order WITHOUT a pizza bag, there was even a sign stating ,” all door dash delivery drivers must have a pizza bag “ I was deterred for a moment until the guy at the counter offered me not 1 , but 2 pizza bags . And for that I give a 5 star review. Thank you Gattis pizza . I love the pizza too btw 😁

Pizzas always perfectly made and on time. My favorite Gatti's in the Southside!

I've been a fan since the 1980's. I ate Gattis pizza every day during my pregnancy. I buy enough Mr Gatti's pizza to eat while driving to California...and to last a few months (10-12 pizzas) until I return to the Austin/Houston area a few times each year. Wish there was a franchise throughout California!! MY FAVORITE PIZZA EVER!!!

I was having some issues with the Online process and applying codes and Elizabeth one of the Managers was extremely helpful with my not so normal requests. She was polite and patient and personable. She should run the whole store!!! When I order from yall again I will ask for her. Please hire more people like her she showed me the example of what customer service should be and that was just the ordering process. I'm 100% confident that if I have issues with my order she will completely oblige me and make it right ✅ April Lopez

I forgot how good it was,been about 20 yrs.I miss the location on Guadalupe st watching UT football and they served beer back then.

Joe stepped up today when I screwed up an online order by accidently leaving my old address on my app and as a pick up when I wanted a delivery. He took care of me and made things right. He waived the delivery fee as well when I didn't even ask.

Great customer service. Promote this employee. He handled this situation terrific!

Great customer service pizza nice and hot and ready expected time frame

They opened back up a few months ago. We've ordered from here several times. The food is always good and our order is always correct.

The best pizza in Austin, Bar None

Gatti's has a long Great Austin history serving great pizzas and it's now only a carry out establishment but exceptional pizza that 1 must try! The Great taste will be bury in your taste buds for ever!

Todays service was great! This is my family’s favorite pizza place.

I never ever write reviews.
I lived in Austin for 21yrs and I can honestly say...
1st Gatti's is the Best pizza.
2nd THESE Gattis is the BEST in Austin.

Not only is the pizza good.
They make sure you're treating right, from the second you get there to the second you take off.
Honestly the staff alone make every visit really good.
Its even clean lol

Love the remodel! Ordered my favorite pizza in town and it was amazing!! Staff and manager are so amazing and welcoming!! Love how the manager remembers his customers!! ❤

Staff was very nice and friendly! They let us finish our food after they had closed. The food was good also! I will be going back!

Still my favorite fast food-ish pizza!