JCPenney

JCpenny Newport mall!
Excellent store as ALWAYS! NICELY ARRANGED and perfectly labeled 🏷 all areas of the store sparkling clean!
Outstanding Customer Service!! There is this lady at the checkout, her name is Maddy, she is THE BEST! Patient and courteous! She makes the checkout experience seemles 😊 , I dint catch her name until today...
Thank you JCPENNY for providing beautiful styles and excellent quality Service 👌 *JCPENNY NEWPORT MALL*

Talk about organized. This place is spotless. The staff is friendly and helpful. And the best thing is the salon. It's amazing the prices are great and they use good quality products. I highly recommend. It's for everyone women, children, men.

The store was really clean and organized. It was bright as well. This store is one of the anchor stores at the mall. Great location. Plenty of signage and sales. Helpful and friendly sales people as well.

Two floors of clothing, house wares,jewelry, and shoes. All at great discounts. Has their own parking at a low rate. Great place to shop.

First time I got a facial done, at the Jcpenny salon by Mint .. She did a great job on my facial and her 5min head and shoulder massage where the best !! Very much needed it and highly recommend her !! Fyi her name is Mint she's only at the store Mondays and Tuesdays!!

Always having some coupons to use. Many dresses are available.

Quite decent department store in Jersey City. It has entire 2 floors of clothes, bedding and small appliances. Everything is well organized. Agree with others on limited size choices on shoes - check out their online website for a fuller list. Apart from that it's not super crowded, staffs are nice, and the return process is smooth. Overall I enjoy it being conveniently located in Newport Mall.

Hello miss Gabriela thank you for your amazing service at jewelry store

Easy in easy out that’s wonderful, besides all the great deals you find throughout the entire store. Quality good items found for you or your family. The staff there is excellent, always willing to help. Deals there are outstanding ‼💲💲‼

I went to the cosmetic area, the sales associate was very knowledgeable and helpful.

Steven the Manager was very helpful. I accidentally got separated from my two daughters. He helped me track them down and helped a lot. The staff was very kind and helpful with the entire situation.

My shopping time was awesome and they sales are out of this world!!!

Great store, good prices. Nothing replaces shopping in person versus online. Going to a Mall, trying on clothes, seeing multiple departments back to back, it simply doesn't get better than that. People need to support our retail stores and not simply ship online. They pay real estate taxes to our community, provide jobs to local employees, and create a sense of community. Online shopping does none of these things. Come back and shop out great retail establishments!

JC Penney is a good place to shop for apparels and household items at reasonable prices. The place is never crowded and customer service is great. If you're looking for quality items at reasonable prices then JC Penney is the place to go.

Loads of bargains to be had if only some of the staff working the cash till in the children's area were more friendly. The older lady was helpful but the other lady was very grumpy

Excellent place to cut your hair

I don't often shop, but when I need some essentials, JCP is one of a few stores I'll browse. I usually have a fine experience, but extra kudos for today. The staff was very helpful, from the man stocking in shoes, the cashier, and the lovely lady at returns and pickup. They helped make a browsing, purchase, return (there was a price misunderstanding on an item) transaction quick and as hassle free as possible. Thanks!

This was my Granddaughter's first time getting her hair dyed. We were very pleased with the professional job, hair dresser Cami performed, from beginning to end. I will definitely recommend the JCPenny Salon to our family and friends.

We purchase blinds from JCPenney in Jersey city and we had issue with our order Steve gave us an excellent customer service and follow through process to make sure we receive a correct product on time.
Thank you Steve

Location is pretty good. multiple entrances are available. Billing counters are less, so need to wait a lot for billing during peak time.