Universal Exterminating Inc

Shaw is very professional, caring and skillful. I had contacted him for 3 occasions, roaches , spiders and this time is for the flies . He responded very quick and tried to solve the problem as soon as possible. He is very friendly and with good skill. He always did follow up to make sure the problem solved. I glad I found him and his company. I can rely on him whenever I need help for extermination. I recommend him for all of you.

I had a yellow jacket problem I tried to DYI fix. (They were winning). Shawn completely got rid of them in only one visit. I usually don’t write reviews however I just had to due to his professionalism, expertise and the overall experience. Shawn is a gentleman and I will recommend him to anyone.

Shawn is a very good exterminator. I called him at 6:30 in the morning report gnats problem. he came my home at 9:30. Gave my tenants and me very professional explanation about the gnats inside house and how to treat them. He is very patient and nice eliminate our worry and doubts.

Shawn provided very quick response to my hornets and bee issues. He followed up to make sure the bees and hornets were no longer buzzing around the infected area after treatment and removal of hive. Professional and friendly service. They are definitely my go to for extermination services. I have used them in the past for other exterminator services and had the same good experience.

I had a big Hornets nest in the bushes in front of my house. Shawn was a gentleman to deal with. He through on a bee suit and went to work and in no time the front of my house was mine again! Will definitely use again.

Shawn is a prince. I had worries about a possible termite issue, and he gave a thorough assessment of the situation, put my mind at ease, and gave me a great education in the process. Professional, friendly, and generous with his time-all very much appreciated.

Alex was ABSOLUTELY AMAZING!!! Very nice gentleman. He did a great job exterminating my home. He took his time explaining everything to me. I'm extremely happy with the service. Very detailed. I wish I can give him 10 stars! Thank you!

I cannot say enough about Shawn, he visited only 15 minutes after we initially spoke and from then on was responsive, informative and an absolute pleasure to work with.

Since we weren't sure what the pest was at first he put out humane traps and visited every other day or when I contacted him. Then, when we discovered what the actual wildlife was, he quickly changed course and took action.

In the end, problem solved and of course, will not hesitate to call again for any pest issues we have in the future.

Thank you, Shawn!

First time in my life I had mice! I killed 10 and got 1 tail! I was in panic state to say the least. Even the dog wouldn't go in the kitchen!

A friend recommended Universal based on her positive experience she had. When I call I was pleasantly spoken to and my concerns where taken seriously. An appointment was set up for three days later.
Appointment was kept and representative kept me informed as to arrival.

The technician was very courteous and very knowable about my problem. She tracked down were the mice were getting in and sealed it. She then found were they were hiding out and put poison around and assured me that it would not harm my dog. She put poison packets around in anyplace she thought might harbor the mice.

Lo and behold no more mice! I was impressed not only with the elimination of the mice but with the total professionalism of the entire staff.

I would defiantly recommend Universal Exterminators to everyone for mice. I also think that if I had any kind of infestation I would use them.

After 23 years in our house we suddenly had a minor cockroach problem just before Thanksgiving. I called around and had 2 separate companies come in for an inspection. Terminix wanted a 1 year service plan and wanted us to dismantle our entire kitchen. The 2nd company was unreliable and even claimed 24 hour customer service but never answered the phone after 5pm. I left a message with Sean from Universal and he called back the next day. We spoke for about 20 minutes or so as I explained the issue and he informed me about the solution. We had a minor roach problem of seeing only 1 or 2 every few days. He indicated it most likely entered the house as an egg in a delivery box or from BJ's when using their boxes to pack up the groceries. Side note, all Amazon x-mass packages were immediately thrown out and I now use my own plastic bins when shopping at BJ's. I scheduled an appointment for Saturday and Warren showed up on time and was extremely professional, helpful and informative. Over the next 24 hours we discovered about 12 roaches either dead or dying. Over the next few days there were a few isolated roaches and then none. Sean called me up about 10 days later to follow up and by that time I forgot we even had them because they were all gone. It's been 2 months and there have been zero cockroaches anywhere in the kitchen or rest of the house for that matter. The one time service was a well worth the minor expense compared to the corporate companies. I hope I never have to bring an exterminator into my home again, but if I do, I will be calling Sean and Universal Exterminating.

Shawn handled my problem with the Yellowjacket hives like a pro… Thanks again for resolving this issue.I will refer you anyone to who needs assistance in the future. 👍A+

Amazing service. Fast, efficient, and very professional. Would definitely recommend and use again. Shawn the owner Thankyou for making my worries at ease. Warren was very respectful and professional. 5 star service.

I normally do not write reviews, however I felt this one is well earned. They know how to eliminate all kinds of pests. They charge a fair price. Service technician was knowledgable, the office staff is reassuring and they company did exactly what was promised, from first call to last.

Bugs. Creepy Crawly nasty things that carry disease and scare a girl when she walks barefoot through her kitchen! I never thought I'd be the girl living with BUGS! But here I was, new in Williamsburg, and there were BUGS in my house! I could have moved back home....gone grovelling back to mom saying I can't make it on my own. I could have set the place on fire, surely that would have eliminated the concern, but I'd still end up back with mom! Something else had to be done. I was embarassed to ask my neighbor if they had BUGS too! So instead, I asked a coworker. Sara had recently used Universal Exterminating for mice and assured me they'd be able to help with my BUGS! The girl that answered told me I had to empty my cabinets for treatment. Was she kidding? Did she really believe I'd have my food and dishes in there with the BUGS???!! No way! Everything was safely in totes until an exterminator could come by! She was able to get someone there that night! What a wonderful man he was! He came at 8pm, sprayed my whole apartment and swept up all the dead BUGS that were falling out of my walls. GROSS!!! He allowed me to take pictures to show my landlord. Best thing is, 2 weeks later, he was back and now I no longer see any BUGS! And their price was very fair. For this grossed out, panicked girl who wanted same day service, I'd have paid a lot more but they didn't try to take advantage of that at all. I'd give 10 stars if I could!

I heard something in my wall but thought it was just the branches of my tree. Then I saw a bunch of rice on my stove, but we hadn't eaten rice. I deduced it must be a mouse. Warren came out to my house and found the opening. He sealed it up and now there are no more sounds. Great thing is, i have a one year guarantee, the office said if i even suspect there are mice again, just call and they will come right out.

I've worked for several companies and this one is one of the better operated ones. Management is hands on and truly cares about employees and customers. It's not just
about making money, but actually satisfying customer.

Exceptional customer service and knowledge. One of the best experiences I have had in maintaining my multi family, multi use building in Brooklyn.

Universal Exterminating has taken over from another company that we used for four years. Universal did more in two visits than all the visits by their rivals.

Sean was helpful and I appreciated that he was informative.

Great job. Extremely effective. Great service