CARSTAR Celebrity Chase Merrick Road

My Porsche SUV was hit and they did a great job fixing everything. Ron and the guard and staff treat you like family. They deserve 6 stars but I can only give 5.
Dr. Cole

Excellent service . As soon as the car was giving to them , I received Uber customer courteous response. I was provided with full explanation , a rental vehicle and a reassurance that made me feel that I was in great hands . The day that I picked up my car it felt as if I just repurchased it from the dealer . I didn’t even recognize it. Thank you for your great service.

Always quality work and the best service! I would not take my cars anywhere else for body work. I highly recommend Carstar Celebrity Chase.

John and his staff were very friendly and professional, John alway kept me updated with the process of fixing my car , got my car back faster then expected, thank you John for your service and your professionalism. Will recommend to friends and family.

Impeccable service. The process from start to finish was incredibly efficient. All of the personnel were professional and courteous. I would highly recommend Car Star Celebrity Chase in Oceanside for any and all auto body needs.

Great place to have your Car Auto body repair excellent service i recommend this shop to any one looking for auto odyssey repair shop

Awesome place to bring your car,very caring and considerate.

Placed something caustic on my hood. Now clear coat is damaged.

Not at all reliable.
My insurance has them listed as one of the favorite repair stores.
however they have taken forever to give an estimate of how many days the car needs to be in the shop, the part they are supposed to need to replace has taken almost 3 weeks and on top of all the man you have to talk to on the phone to request information is rude. He has no respect when talking to a client. At the time of paying I called and a lady answered (the only one who has been friendly on the phone) and tells me that they only accept checks if they are not from a personal account. When I sent my guys to pick up the car (with a company check) it turns out that they do not accept any kind of checks that want them to be paid in cash or by credit card, charging an additional amount. It seems inconceivable to me that they, who are already collecting with the insurance plus the deductible, also want to earn extra by charging an additional fee. it's ridiculous.

Don't Trust them. Get a second opinion!
I brought my vehicle here after a minor collision as I have StateFarm and this is a StateFarm preferred shop. Ronnie and Richie told me that my car was undrivable, and that StateFarm would not let me drive the car until they got a replacement part. However, the part that was needed was not available anywhere, was on backorder and would need to be manufactured, so my car would be at their shop indefinitely! Over a month later, and after StateFarm stopped covering my rental car, I had my car towed to a certified FIAT repair shop where they informed me that my car was absolutely drivable. They also doubted other repairs listed on the estimate provided by CarStar. CarStar’s dishonesty caused me unnecessary rental costs, inconvenience and stress for over a month. Do not trust them!

Be very careful with this place check your vehicle prior living the place. I took my car for repair after a minor accident and instead of repair my car was just compounded I can still see the scratches and black marks from the other car. However they charged the insurance as if it was fully repair.

Very delayed staff is untrustworthy