Sheehy Ford of Ashland

This is my second purchase from this dealership in the last 9 months. During both transactions I was helped and advised by Internet Manager Chris Anderson. I have been impressed by his attention to detail and his ability to listen. In both cases he has taken the time to find me the perfect vehicle that fit my needs and budget. I specifically visited the dealership the second time around so I could work with Chris again. I appreciate all he's done to help me and when needed in the future I will seek him out again.

Nour, Justin, Louis, and Tony were phenomenal. Nour was my Sales associate and did everything she could to make sure that everything went right even when I had a wheel swap issue. The team at Sheehy Ford Ashland were nothing short of excellent. The communication was constant but not annoying as we tried to get a deal done over a couple days. When the deal did go on it took a matter of minutes to get it done and I feel confident with my cars valuation and trade in value towards my new car. I highly recommend all of the people I mentioned above because they will treat you right and make sure your best interested are looked after. Thank you all!

Chris Anderson took complete care of us buying a 2021 Jeep Rubicon. He answered all of our questions, took photos and videos of the Jeep to help us see exactly how great the Jeep was. We are 3.5 hours away from the dealership and Chris was phenomenal in remotely showing us how spectacular this Jeep is.He even sent us pictures of the undercarriage when the Jeep was on the lift being inspected. Since we were the first ones to inquire about the Jeep Chris was extremely fair and ethical by continuing to work with us even though there were numerous other people interested. Chris even offered to pick us up at the train station if needed and offered to return our rental car. Eric made securing a loan and filling out the required paperwork extremely easy, seamless and painless. Most of the work was done remotely and we barely spent an hour at the dealership picking up the Jeep. Chris was extremely helpful with providing directions for us to get back home safely and avoiding the Washington DC traffic on I95.We had a great experience working with the Sheehy Ford dealership.

This place rocks! I just bought my 2nd vehicle from Sheehy Ford and worked with Chris Anderson and Sherry Sandlin both times. They were patient, cared so much for our best interests, and worked hard to make sure we were happy with our choice to purchase both vehicles. After our first purchase with them, buying our brand new car, we decided we would no longer go to any other dealer outside of this specific dealership and location because we trusted them to take good care of us. They worked fast and efficiently after finding a vehicle at another dealership in another state. With Vincent, the manager of the Ashland location, ALL 3 diligently worked to get the vehicle transferred to them and detailed and performed an additional inspection so that WE WERE TOTALLY SATISFIED with our purchase!!! We will not go anywhere else, and we highly encourage you to visit the Ashland Sheehy Ford dealership. We look forward to working with Sherry, Chris, and Vincent. They rock, and we are so excited and confident about our purchase. If I could give them more stars, I would! They were fast and efficient, ensured our trade-in went smoothly, and their financing was great!

Greetings Viewers,

If you anyone is looking to purchase a new or used vehicle I strongly recommend going with Ray Edgell from Sheehy Ford of Ashland. I couldn’t be happier with my experience in purchasing my brand new F-150 Power Boost! Ray is very knowledgeable of all Ford products and WILL NOT try and get over on his clients, nor take advantage of YOU or try and talk you into purchasing anything that you are not comfortable with purchasing or even viewing! He is straight forward from the jump and honest. I can honestly say this was the best experience I’ve ever had purchasing a vehicle! Also, shout to Antonio in finance as well, who is another stand up gentleman of Sheehy Ford of Ashland!

I visited the service department to schedule some recall appointments and Olivia, the Remote Service Coordinator, suggested that their mobile technician, Charlie, could take care of those at my work location so I wouldn’t need to come back to their shop for the appointments. They were able to come out on Black Friday and, to accommodate my schedule, even offered other early morning or early evening times as alternate options. Loved, loved, loved the option of having the work done at my place! It was super convenient. Olivia’s communication was top notch! Charlie was on time, efficient, friendly and informative! I will definitely use Sheehy Ford of Ashland again for service and keep them in mind when it’s time for another new vehicle.

I had been in the process of purchasing a Mach-E for a while now. Out of all the salesman I’ve met with, Justin Waggoner made the process extremely smooth. From start to finish, everything was very transparent and easy. I was in and out within an hour. I appreciate all of the staff that made this purchase possible.

Thank you Sheehy Ford and Justin for your amazing customer service and great sense of humor. :)

My wife and I bought our vehicle from Sheehy back in 2018. We added VIP and extended warranty coverage to100,000 miles. Sheehy has performed all of the work on this vehicle. Yesterday they let me know that a tire rotation would not be available because the lug nuts had swollen and recommended new lug nuts. In speaking with Olivia and Meagan, who were very helpful, they explained that this is a common occurrence and I reluctantly agreed to the lug nut replacement. Our vehicle is now good to go.

Shame on Ford Motor Company for putting dealers in an uncomfortable and unfair position to have to tell loyal customers that services cannot be completed because of a known issue as trivial as lug nuts and not cover it under warranty.

Amazing dealer! Lisa Johnson is the best! Great service, quality product, and Built Ford Tough

Chris Anderson and Megan Stalls were absolutely the best I've ever dealt with in the purchase of a new vehicle. Never pushy, always available to answer any questions and I never felt rushed or pressured to either purchase the vehicle and/or any additional accessories. From start to finish their professionalism was great; and yes, I did up up purchasing an F150XLT. As I continue to learn about all the great options on the vehicle Chris has still made himself available to answer my questions. First rate people and dealership and I'd highly recommend.

Olivia with service is amazing! She got me scheduled with a MOBILE oil change within 2 days! The best part is that Charlie came to my house & changed the oil in my driveway. I had a 2 hour window and he even showed up 30 minutes before with a heads up text message!! What excellent service from this duo. Couldn’t rave about them enough!

Just got my 2023 Ford Bronco Badlands edition with Ray's help. He was super knowledgeable, made sure the process was quick and painless, and most of all, got me a car I'm in love with that had everything I was looking for. Thanks Ray!! ⭐⭐⭐⭐⭐

Conner in parts has proven to be very helpful. Every part I’ve received has been correct and arrived when promised.
Tammy is service has also become point of contact in the service department. So glad she’s back. Make sure you deal with these two if at all possible.

Justin my Sales person was extremely patient and was always polite. He never rushed or tried to push me to purchase a vehicle. He accommodated me when I wanted to look at and sit in multiple makes and models of vehicles. He pleasantly responded to my texts and calls. He made the experience easy and pleasant.

Not difficult getting a service appointment in a reasonable amount of time. Service Advisor, Tammy, was extremely helpful. She provided regular progress updates. Always happy with their Service Department.

My wife and I can honestly say this was our best experience with a dealership. Zubir was our sales representative for the day and could not have done a better job. He found a truck that was perfect for us and was an absolute pleasure to work with. The whole team made it as easy and pleasant as possible and we greatly appreciate it.

During my first experience with the service department, Brad provided fantastic communication and Chris and his team of techs did excellent work. While the location was pretty far from home, it is worth the drive because I can trust the team to be honest and very knowledgeable. Their actions demonstrate that they care about their customers and vehicles.

Had a great experience here today was treated very well! Megan was awesome and got me all situated and made everything super easy. Was even lucky enough to try one of her delicious homemade treats! Finance was easy and stress free as well. Made me feel at home while I was getting my new ride! Thanks y’all

I recently purchased a 2015 F250 SD from an out-of-state, non-Ford dealer, and brought it to Sheehy for it's first preventative maintenance service.
Moe, Kayla, and the entire team were great to work with.
Quick, efficient, welcoming and surprisingly reasonably priced.
I rarely use dealership service departments, but will not hesitate to bring my truck back to Sheehy if I need work done.

My sales rep Ray is very professional, courteous and reliable. Even tho I haven't bought anything yet he still follows up with me! He is not pushy at all and is honest. I couldn’t ask for a better experience. For this reason I am going to use this ford location to service my truck moving forward in the future. I look forward to doing business in the future, thanks Ray.