U-Haul Moving & Storage of Mechanicsville

Our experience was excellent. The equipment was available and we were instructed where to go. He took the time to make sure everything was in working order and we were comfortable. I would definitely recommend this location to a friend.

Great staff. Just make sure you check truck over good and respect the truck or trailer.

It was a wonderful experience. Everything went smoothly. I have rented from Uhaul in the past and the experience was awful. I decided to rent from this location because of the customer service which was great over the phone. I placed my stuff in storage for a few months. When I move again will currently use them again. My truck was there and clean. I was given confirmation also.

This was the easiest transaction I have had using uhaul.. the woman at the front desk was amazing. She helped me save some money on my trip. I accidentally rented the wrong size truck (26ft). But it all worked out in the end because when I got there they had a 17ft truck left. I will definitely return to this place if I ever need another truck rental! Thank you so very much! And for anyone looking.. don’t hesitate.

Mechanicsville store was great from the time I called to reserve the van to the time I picked it up and returned it. There was only one young lady working the whole time and she was busy all 3 times I went in there she had people dropping off and picking up it was Sunday afternoon and Sunday evening and like I said she was busy all 3 times I was in there and she did a awesome job. Don't use a prepaid card for your deposit on your u-haul because it will take 2 months for it to get put back on your card

Rented a truck to move pieces of furniture that were being given to me, didn't take long to move but I ran into trouble with the "after hours" return. It would not allow me to proceed beyond the "share your location" step, so even though I returned the truck long before it was due, I was worried it would show on their end as not being returned to the location. Fortunately, there were notes left by a representative stating the scenario. I am pleased with the service I received from start to finish, and I appreciate how quickly the issue was resolved.

After being treated very poorly by another U-Haul location, this office took care of us. She was very efficient and helped us find a work-around solution that saved us money in long run. Highly recommend this location.

So, it's u-haul. You know what to expect. However the lady at the front desk made the process quick and as enjoyable as renting a big truck can get. Truck was pretty clean and in good shape. Had no issues with pickup or drop-off. If I need another truck, I'll return to this location.

Thank you Jillian! For your patience and personal attention! By far you have consistently been the best U-haul Vendor/Representative, we have worked with... it does make a huge difference to work with someone like you who drives her business with excellence and professionalism. Thank you again! L Gimenez

Very nice staff who were very understanding when I forgot to pay for my storage unit. The units are mostly small garages with a poured concrete floor. I don't think they are temperature controlled. But the price was reasonable and they gave me a free month because I rented a truck with them.

Tasha is the reason we come back anytime we need a truck. She is friendly, professional and efficient and always goes above and beyond.

They helped us with a storage unit at the last moment and was beyond helpful , Truly appreciate it 🤍

The ladies in this store are amazing! Took care of my truck return quickly and efficiently. If they had a storage unit big enough I would have stored with them as well

Got a great deal on a 10x9 storage unit. I happily moved my stuff from another storage company's smaller unit to this larger unit at U-HAUL.

Thanks timothy C you are such a awesome worker and Friendly man very helpful and Respectful

Timothy Very helpful And A Kind Man Recommend 10/10 Help me Fast And Quick Appreciate you Timothy!!

Extremely professional and efficient and friendly. Will do all my U-Haul business here.

Kenya was awesome!! This was the best UHaul experience I've ever had, even though the original pickup location needed to be changed!

The nicest staff in the world. Super helpful and made sure everything went smoothly. Made a normally stressful time a little bit better.

The place to go to to do what you need to do