Viajemos.com Rent a Car

My family has been loyal customers of Viajemos for over 10 years. Both our recent bookings in August 2023 and March 2024 were smooth processes thanks to the exceptional staff. In August, Sareth Florez, Laura Perez, and Andrea Castillo provided friendly and knowledgeable assistance in booking our car rental. This March, Manuel Forero, Martha Silva, and especially Deysi Acosta were incredibly helpful in different stages of our planning. Deysi addressed our many requests with a kind and professional demeanor. Thanks again!

The best prices available by far, we had a little bit of trouble with the car agency and our contract and Katerin Perez was probably the best customer service agent that I have ever encountered. So kind and helpful.

Martha Silva was excellent in her services.

On behalf of Ronald Geerman he say's that Maria Pedraza give him excellent service.She has great customer service. We can't wait to use your company services in November. Thank you

Excellent customer service from Cindy Salazar. Was very patient and answered all my questions and doubts. Took time to explain and find me the best option. Thank you!!

Excellent service, highly recommended, staff is very pleasant and professional. Thank you Shavely Arteaga

The attention was very professional at all time, the lady that help me out with my reservation, Adriana Rojas, did an excellent job and never let me felt like I was alone in this and guide me through the whole process step by step. Thank you very much.

I had a great experience with Laura Castellanos. She was so helpful and calm despite our million questions. She was able to reserve us a car and I believe it will be a good experience in Orlando. Thankyou so much Laura.

I had a recent and most enjoyable customer service experience with a representative Ms. Natalya Amaya. I had a change in flight schedule so decided to move the rental pickup tie earlier and departure later. My first thoughts were a bit apprehensive as I thought about fees and other additional costs.
Natalya was extremely thoughtful and patient with my requests and was able to make all the changes without any problems. There were no change fees except for the additional day that I incurred. She also stayed on the phone until she was sure that I had all the necessary documents emailed to me.
5 STARS!!!!!!!!

Good service, highly recommended, staff is very pleasant. Thank you Nicole Gamba

Daniela Villalobos has been extremely helpful and patient. She went above and beyond. My case was special, and she dedicated a lot of time. I am extremely grateful and thankful to her and Viajemos.
In these hard times when prices are rising it is very refreshing to have the most helpful people making life a little easier and things possible.
Many thanks and all the best!

Karol Moreno, was delightfully helpful, I rang up two years after our initial cancelation due to covid. She was patient with my UK accent and we got it all sorted. Google does not allow seven stars.

I AM PLEASED TO RECEIVE SUCH STELLAR PROFESSIONAL CUSTOMER SERVICE FROM LAURA CASTELLANOS AT MILES RENT A CAR. SHE IS A TOP NOTCH INDIVIDUAL WITH SINCERE ATTRIBUTES AND PRESEVERANCE TO PROVIDE AN ULTIMATE CUSTOMER SATISFACTION EXPERIENCE. I WAS MORE THAN HAPPY TO HAVE MY CALL ANSWERED BY HER. SHE WAS PATIENT, FRIENDLY, PROFESSIONAL AND MOST OF ALL I WAS IMPRESSED WITH HER DUE DILIGENCE. THANK YOU, THANK YOU, THANK YOU. PLEASE RECOGNIZE HER PROFESSIONALISM FOR OUTSTANDING SERVICE.

I had a great experience while doing my reservation. Mr. Juan Castillo conducted himself very professional and courteous at all times. The transaction went very smooth, all questions answered and all completed in a short while. Thank you Juan.

Got a great customer service from Laura Perez

very very helpful and pleasant. Isabel Bracamonte was very patient and willing to assist. Happy to have such a kind person handling my booking.
Isabel Brcamonte and Viajemos thank you very much .

I had a great experience with Gina Barajas, she answered all my questions with patience, we did a lot of quotations and she guided me in all the process. Thank you Gina

Had a situation with Budget rentals in Mexico and Shavely Arteaga was kind enough to helped and took care of the issue. Thanks!

Was able to get all my questions answered promptly. The follow up was also very timely. My agent was Melissa Rosario.

Excellent service. Thank you Ms. Lorena Marin for your Service and dedication. you took the time to listen and resolved my issue.