Bank OZK

I recently had the pleasure of speaking with Yaimis M. Vera at OZK Bank in Miami, and I must say it was an exceptionally positive experience. Yaimis not only answered all my questions in detail and with clarity, but also created an atmosphere that was both professional and relaxed.

It’s rare to experience such personalized and efficient service, and that’s exactly what I look for in a banking experience. I appreciate her thorough approach and clear commitment to customer needs. Yaimis truly went out of her way to ensure that all my concerns were satisfactorily resolved.

I look forward to continuing my banking with Yaimis and OZK Bank. For anyone looking for a bank in Miami, I highly recommend OZK Bank and specifically Yaimis M. Vera. A big thank you for the excellent care!

Great help at this miami location bank. They were very knowledgeable and answered all my questions. I was helped by Ricard Williams, great guy helped with the entire process of opening my business account would recommend to speak to him when opening an account or money market savings account.

Magnificent service. I feel pampered every time I visit the branch. Great atmosphere, knowledgeable staff, friendly, caring. Walter always follows up with me and conduct himself with the best attitude. I always ask him for financial advice. Even today I brought him a referral. The entire staff is so nice, cheerful and well prepared. Thank you Bank OZK. Open more branches.

Opened my account at this bank. Walter provided me with the BEST CUSTOMER SERVICE EVER! PERIOD! I felt like a celebrit . What a refreshing experience! Check them out. I am bringing my family and friends. For a moment. I thought we've lost this type of people and service. Not to even mention the gorgeous and edgy location.

I opened my account at bank OZK because not only they provide world-class service. But the staff is attentive, professional and knowledgeable. Especially Walter Pacheco. He is extremely efficient, professional and delivers his word. He caters services directly to me and provides the right solutions based on my financial needs. I opened a personal, business accounts and now applying for a line of credit. Definitely referring everyone to bank OZK. I highly recommend it. They treat you like people. Not like a number.

This bank is amazing. The attention. The entire staff is so friendly and efficient. Walter is so charming and quick, Carla is great, Levohn is so nice, Judith is super kind and Caio is always smiling. Come and check it out. I never thought I would say this. But I enjoy coming to the bank now, just because the people. Quality people.

My experience with bank OZK has been amazing! When I had an issue with a loan, my personal banker Walter Pacheco was there to help me every step of the way. He was so knowledgeable and had so much patience with me to explain the whole process. He made everything easy. My family and I thank him and love him for all of his help and assistance. I will always recommend Mr. Walter Pacheco at the Wynwood office!!!

Absolute love this bank! Specially if it means having Walter Pacheco assist me with any of my financial needs. He is great, always has answers to all of my questions and extremely nice! Makes my trips to the bank worth while!

Excelent bank with great customer service and good choice of personal and business accounts.

The service I had with the bank was beyond excellent. My personal banker, Mr. Pacheco went out of his way to to help me and accomplish what I needed. Everyone was respectful and knowledgeable with their job. I would recommend Bank OZK to anyone!

Pamela Garcia has been AMAZING!! she has truly making my first time buyers experience much smoother than what I imagined.I appreciate her overall concerns and professionalism. I DEFINITELY recommend Bank OZK to anyone.

Great atmosphere. Lost my debit car . Walter in matter of 3 minutes reviewed my transactions and gave me a new debit card. The treatment is excellent. I highly recommend this branch and this bank. Go with walter, carla or levohn. Great bankers. Trusted for sure

Great bank. Walter is very efficient and knowledgeable. Judith is a living computer. Caio is amazing. Carla is great. Levohn is so nice. Everyone at this branch is very kind. Come and check them out All smiles when I leave.

Convenient branch location in the heart of Wynwood. Friendly staff and atmosphere, doesn’t feel like a traditional, stuffy bank.
Opened 2 accounts in 10 minutes, bank card on the spot! Has been a while since I’ve received such great service in the banking industry.

When I heard they had a location in Wynwood, I became ecstatic! Great and friendly staff, wonderful client services, and their coffee is great too!

I've had an account with them for many years and they never cease excellence. The Wynwood office is a welcomed addition and centralized in a perfect location - the hip Wynwood-Miami!

Manager Caio was so helpful. Opened accts and money market account with best rates I've seen. Very knowledgeable staff and fast service.
They have everything.

Greatest service in Miami!! Very very happy to be a part of this branch!! Thank you Walter and all the others that assist me in every visit with a smile!

After I opened today my business bank account at Bank of the Ozarks I want to thank Mr. Carlos Vargas and Mr. Jonas Shields for the great service and I feel at home, very happy and definitely recommend this bank.

Very professional and courteous staff that goes above and beyond to provide the most exceptional banking experience to all levels of clientele.

I love this bank! All of the employees there are so nice and they really go the extra mile to assist you.