Alice & Mary Wonderland Preschool

I want to give a BIG thank you to Alice & Mary Wonderland for working with my son and myself through the past year. My son is almost 5 and I have had him in 3 day cares throughout the years and this one is BY FAR one of the most caring places for a growing mind and a young kid to be himself. If a problem arises if you sit down and talk to the director I promise she will do all she can to work with a family who really has their child's best interest at heart. Thank you to all the staff for being like family to my son.

Good

Everyone is very nice. Even though it's an older building it is kept very clean.

Admin is very unprofessional, unorganized, and lacks communication skills. After being on a long waiting list my daughter was supposed to start at the center on Monday April 17. I just received a call today, Friday April 14 stating that she can’t start until July sometime. Now I have to scramble to find last minute care for my daughter.

I had my daughter in the daycare and had nothing but problems. They give you a rule book that they do not know or follow. Example: my mother went to drop my daughter off around 0900-1000, regardless she was 15 mins past this "cutoff". The directors assistant was outside talking to someone. She told my mother that "she knew she wasn't dropping The kid off, it was too late for that." My mother states that there was no designated time for drop off. The assistant continued with attitude and said that the director told everyone that there was a drop off time and TURNED my daughter away!! I went in the following day and spoke to the director. She realized that she did not tell me about a drop off time, was confused when I showed her the daycare's attendance policy that had nothing about a drop off time listed, and explained that I should have gotten a pass for the day. I was told that I would get a pass next time. I explained that I didn't need a next time, and she never told me her "new rules" that weren't in the book. She apologized, no credit or compensation for my lost day. I explained that I didn't appreciate the attitude from her assistant. I was told that's how she is and that I NEEDED to give her a chance. I pulled my daughter immediately after and glad I did.

I used to pick up my neighbor's daughter all the time, I do not have time to get my W-10 from them since I work on the other side of town and I asked my neighbor to pick it up. I provided a handwritten note with the date, my name, my daughter's name, and a pic of my Valid ID. At first it was okay, now a short 8 hours later, it won't be accepted.

They both are unprofessional, do not know the first thing about customer service, and the one at the desk needs an attitude adjustment. You get what you pay for at this daycare. Buyer Beware.

Be careful with them driving your children. Aggressive driver

You have not put any information on this web site about your preschool. so i'm not going to look into it.

Sucks