Rausch Sturm, LLP

I have been paying a debt for the last year through this firm. Sadly I just abruptly lost my job and was very concerned I wouldn’t be able to afford my upcoming payments. I called today and spoke with the most kind woman named Leah. She honestly really cared about what I was going through and adjusted my future payments to make them more affordable. Obviously no one likes paying debts but it makes it easier on the soul and pockets when you’re dealing with people and a firm that actually care. Thanks again for everything Leah, you truly made my day!

I met one of the most professional and engaging young lady today at this firm by the name of Sierra. While the subject matter is always awkward re billing matters, she made me feel so much better on how to proceed with my transaction. Sierra, I appreciate your kind patience, professionalism and assistance.

Big thank you and be well!

I’ve had an insurmountable of trouble with them trying to settle my moms debts. Terrible customer service, the lady was very rude, it took 4 calls and a month for them to even submit a settlement offer. Then when they approved they blatantly lied and said that they sent letters confirming when they hadn’t and attempted to get me to pay without a written letter at which point I was told that they might not be able to keep the settlement. Stay away at all costs.

I can't ever get in touch with someone about my account. They won't call you. You have to keep trying to call them. I think they do it on purpose!

Couldnt get a hold of anyone