Kelli A Young And Associates LLC American Family Insurance

Kelli has been insuring our family for decades, and she has been nothing but transparent, honest, and a true advocate for us as our insurance agent. She’s always making sure we have the best coverage and looks for ways for us to save money where we can. We love working with her, Jan, and the others in her office! Thank you for all you do, Kelli!

I just have to say that Kelli and her team are amazing. I have never had an agent that is so personal. She is on top of everything and keeps us up to date. When I reach out to her, she responds in a timely fashion. I am so happy that we chose to go with Kelli A Young and Associates LLC American Family Insurance!

I highly recommend Kelli A. Young at American Family Insurance. Kelli and her staff are knowledgeable and friendly. They are very helpful and understanding of your situation, it makes me feel valued. Submitting a claim was fast and easy. They helped me through the whole process, even set up my rental car. The adjusters explained everything to me with care and compassion. Kelli was there for me every step of the way. Their service exceeded my expectations and made a very tough situation easier.

It pays to be loyal…especially in today’s world…American Family has been my Insurance company since 1998. It is really wonderful that they took my being with my Agent, Kelli Young, so long into account when settling up on my recent minor tow claim. That just doesn't usually happen in this day and age. That is so nice and speaks volumes about how Kelli Young and American Family really do appreciate and treat their clients like family.
I was so embarrassed when I found out I was taken advantage of again, but Kelli and Jan and the adjuster, Mary, made me feel so much better. Kelli and Jan were understanding, and I could tell they felt bad for me for getting taken advantage of. That helped me more than they will know.
I recommend you contact Kelli and her team. You’ll be glad you did!

Kelli and her team are amazing; So easy to work with, fast response times, and they really help you make the best decisions for your lifestyle. Appreciate her and her team so much and highly recommend anyone in the market to check them out!

Kelli is phenomenal! I have been with American Family Insurance for 20+ years and just recently changed agents to Kelli. She did a full review of my coverage and got me more AND saved me money. She really does all she can to provide the very best service and truly goes the extra mile to help her clients! Check her out and you’ll see for yourself.

Kelli has been my agent for many years. Kelli and Jan are always friendly and willing to help you if it is a rate question or claim assistance. They always go above and beyond for their customers.

I have known Kelli Young for over 30 years. She is not only my insurance agent and friend, but someone I highly recommend to my clients' as well. She is honest, caring, empathetic and extremely knowledgeable. If you are looking for a new insurance agent that can help you protect yourself and your family, I would highly recommend connecting with Kelli Young.

Unbelievable customer service. Attentiveness is unsurpassed.Kelli Young and Associates dedication to their insured goes above and beyond. Gives personal attention to every element and walks you through the process making sure you are completely satisfied. Gives great peace of mind knowing I have the best looking out for my interests. I fully recommend Kelli Young and Associates to everyone.

Jan and Kelli have always been the best of help!!! They are always professional and go above and beyond to get to know me on a personal level. After the purchase of my new home, they both took the time to explain every painstaking detail. I appreciate having people like this in my corner who are always there to help, even if it's something as simple as a phone call or an email. I would recommend them to anyone!!!!!!!

Kelli and Jan are amazing! They helped me get through a very stressful claim I had. It was super fast and they at just the kindest most professional people.

Kelli has been my agent for over 20 years. I would highly recommend her and her agency to you! Her and her staff will always go over and above to take care of you and any need that you would have. Call her today for your insurance needs....it will be the best insurance decision that you will ever make!

I have been with Kelli and Jan for over twenty years. They are like family, and they are always there when I need them. I would not go anywhere else. Why go somewhere else when they are the best!

Kelli has been my agent for 24 years. Her and her office staff have always given me the best service I can imagine. The few times I have had a claim, her office and American Family have processed them professionally and always to my satisfaction. Last year at my annual insurance review she recommended I have them send me the Hedge protect system. The equipment was free and it gets me a discount on my homeowners. It is a camera, which takes video and detects movement as well as 3 sensors I can place anywhere that measure humidity and temperature. I have one of them by my walk out basement door. On January 21 this year I heard a bang and heard the sound of water which at first I thought was the washer. Then I received a text from Hedge that said "water detected in the basement." I went downstairs and water was spraying out from a panel where I have the shut off to my outside faucet. I had the main water supply to the house shut off within 7 minutes and a plumber came the next day to make repairs. All it cost was $250 and I had no other damage to the finished basement. If I had not received the text I might not have gone downstairs and if I had not been home I would have known to come home immediately as I could see on the camera, which faces that walkout door, that there was an issue. I cannot imagine using another insurance agency or another agent.

Kelli always goes the extra mile. She has been my insurance agent for over 25 years. She just found me an additional 5 percent discount during my annual insurance review!
Thanks Kelli!

I was having issues finding insurance for my condo. Janet went out of her way to help me obtain insurance. I found everyone at Kelli A. Young and Associates very friendly, attentive, and willing to go the extra mile. Thank you!

Kelli is fantastic! Very thorough, gets to know you, and helps you work quickly and simply through the process of transitioning to American Family! I highly recommend her!!

I have been with this company so long I really do feel like I live under one roof with them. 😂😂. I remember it like it was yesterday when I walked into the office. I thought there was no man on earth nicer than Kelly’s father, then along came Kelly, and she was a chip off the old block and to put the icing on the cake she added Jan and you can’t get any sweeter than that. I have never had a bad experience with them and if they’d ever had a bad day you’d never know it as they have always maintained the highest level of professionalism and respect for their customers. I really feel a part of their family as I have known them for quite some time. I love you guys and thanks for the best service throughout the years.

Appreciate the great service that Kelli and her team provide! They are responsive, caring, and very easy to work with for my insurance needs.

Jan is a wiz at efficiency and help with last minute requests. I was at the DMV and needed my insurance card. She emailed to me in minutes. Saved me a trip back to the DMV. Thanks Jan!