Wells Fargo Bank

Marco was great getting my partner and I up to speed on what we needed to get our business account up and running. He also walked me through setting up my checking and such. Great service and quick delivery on what we need to know as a customer. My business will be using them for banking long into the future I believe.

Had to make changes to my accounts. Was able to schedule online and appear at the branch. Was in and out in less than 30 minutes. Marco was a huge help and got everything I needed done taken care of. Facility looks clean and employees are wearing masks. I’m fully vaccinated, but safety is still a concern knowing the Delta variant is more contagious and deadly.

D'Angelo had a 1030 appt but snuck me in for a quick and easy notary 2 minutes before that appointment. Saved me time! He was friendly and professional. Ill be back to this branch for future business.

I would like to commend this branch, specifically Marco Coll. I recently left a different branch after 10 years and he made the transition smooth. My questions and concerns were addressed and I look forward to banking with Wells Fargo!

I would like to thank Mr Jeremy Cooper,relationship banker for being very professional and helpful for opening an account for us in Wells Fargo.I would definitely come back and would recommend this branch.
Thank you

Tellers are always nice and quick!!

I didn't even know there was a Wells Fargo in Wake Forest but I called and they assured me they were there! My first visit, everyone was so nice and helpful.

Great customer service! Responsive to my banking needs.

Some one is using my number at your bank. I have a Gmail account send me a Gmail fix it thanks 🙂🙂🙂

Overall, just another Wells Fargo bank. They help you with what you need and most people have been friendly, however, I had one experience here where an employee was extremely judgmental when I wanted to open a separate bank account for my son. Aside from that experience, this is a convenient location to deposit money in the ATM, which is nice to drive-through.

Manager tossed check on counter told me to cash my check at my bank even though it’s a check from their bank…

BEWARE!! Thankfully, I don’t bank here but if you receive a check from a business from this bank, do NOT try to go through the convenience drive-thru, it’s not permitted. You must inconvenience yourself, park, and walk-in. When asked why, they need two forms of ID but when I said I could give four at the drive-thru, I was told I must come in. To further be a pain in the a$$, once you get inside, you’re informed that there is a $7 fee in order to cash a Wells Fargo Bank business check. And they wonder why folks hate banks???

The people at the bank are nice but thats the only positive thing I can say about this location. I recently moved to this state and in the year I have living in Wake Forest I have purchased a car and home. Both which I would have liked to do through WF. When I came in to inquire about a home loan, they told me to send an email and said some one would reach out to me (which they never did). I also had the pleasure of selling my motorcycle and depositing 8k into my account only for them to place the money into the wrong account (had to call and ask where money is). I closed my account today, and to no surprise, no one cared to ask me why I am closing this account or ask about my experience with WF. Overall very disappointed with my time banking here, and It cost WF a home loan, car loan and future business.

Don't go to Jennifer this lady is rude an should not be working at Customer Service.

Needs better customer service.

Rude and very unhelpful.