O'Reilly Auto Parts

S/O to o”Riley’s !!!
My battery in my car kept dying on me so I took it to auto zone in Pleasanton to get checked. The lady had me turn off my car then told me she could not check my battery because the plastic Cover over it was a liability. Then told me she also couldn’t jump start me because her machine wasn’t strong enough for my car…… then proceeded to jump start a DODGE RAM.
Now I don’t know much about vehicles but I’m sure a truck needs more power than a car. She told me she could sell me a battery but that I’d have to put it on at home…… then left me outside with a dead car.
So I called o Riley’s and the manager (Greg) came over and changed the battery for me 🫶🏻
The auto some lady did not look happy she was rude.
Needless to say I’ll never go back to auto zone!

Good staff, very helpful and knowledgeable. Clean store and it was easy to locate what I needed on the shelf.

Came in to replace my brake light and the gentleman at the front helped us install it and remove the burnt one. Super helpful and patient.

Felicity and Woody were awesome! They were both friendly and changed our battery quickly. They were very engaging and chatted with us as they worked on the car, Woody even changed the terminal as well. All in all, great customer service and friendly staff!!

Very friendly and helpful. The go to place for auto parts.

The place is clean up front and so is the parking area. The cashier's are always helpful in helping you find what you are looking for,and will answer any questions you may have about a product. The are even kind and soft heated towards the elderly and handicaps that can not carry heavy products they have brought and help you place it in your vehicle. Now that is a store going back to everytime,it shows you love for their customers.

Great service and fast ordering of parts. They are not afraid to get under your hood and help you.

The people are nice and very helpful they helped me figure out why my car was acting up, definitely my go to place

Our two year old battery died! We brought the battery in, they tested it, he looked it up and replaced it with a new battery since we still had another year on our warranty! Thanks!

Wasn't a long wait got the items I needed in great time and was helped and gained knowledge to which item worked better for the work I was performing

Went to get a free computer diagnostic test because there was a misfire on my SUV. Great customer service. Computer was on the low end & couldn't tell me what was wrong, but they suggested another way of troubleshooting which helped me pinpoint my issue.

For quality parts, this is the place to go.

Great store, Jonathan & Adrian both went out of their way to provide exceptional service.

One of my favorite auto parts suppliers. They have knowledgeable and well trained counter associates. If they dont have the part I need they will order it and will typically have it the next day.

All of the employees that work here are really nice and helpful... I pulled a muscle in my leg and could not get out of my truck... So my husband calls O'Reillys and a nice young man comes out and takes my list and said he would get the thing's on my list... Thank you O'Reilly's for having such nice and helpful Employees such as the young man and John

Amazing staff! Definitely better than the auto zone across the street, and also has very comparable prices. I should have posted a great review about this place months ago, but here I am posting now, because they deserve this review!

They had the parts I needed.

My wife drove my car to SA and my wiper blades were stolen. I went to Walmart, NAPA and two more locations with little success. Had success with O'Reilly Auto Parts. My new automotive store. Thans .

Keith was on point with my needs. He was able to cipher through the books and find my heat range of plug. Rock on, your efforts are commended.

They are giving the competition to autozone, you can get parts delivered same day if not available in store but prices are slightly higher at oreillys