Lentz Auto Repair

Ralph, the auto mechanic who worked on my truck, was extremely professional on the phone and when installing the necessary parts I needed to get me back safely on the road. In addition, he found a way fit me in to do the work immediately! Thank you so much!!

I noticed my rear brakes grinding, and I am constantly traveling so it was imperative I had them done immediately. Ken worked with me swiftly and my vehicle was in and out the same day. Thank you for everything. I appreciate your help!

I was in a jam and the manager Ken got me in, was able to fit my car on the lot and get my vehicle fixed by next day. No mess. No fuss. Very fair. Didn't "find"things wrong with my vehicle. Very friendly and great service.

Lentz is my go-to car shop. Ken, the owner, is always extremely kind and provides very fair prices. I took my car to a random oil change place and they said I needed a new oil pan and it would be ~$1,000. I took it to Ken, who I trust, and he confirmed I needed a new oil pan. He completed it in a timely manner and it was only $770. GREAT GUY!!!

I submitted a contact request online and received a call the next day... Service was quick and reasonably priced, Ken kept me updated as promised throughout the process. Definitely will be back for future needs.

I was very pleased with your service and staff! My son's car broke down and we are from out of town. They got it right in and and make the experience very easy!! Thank you again for everything! They staff was very friendly.

Was having problems with my brakes on my car. Took my car to Lentz on Michigan street and the manager Brian and the guys were very friendly. They wrote me an estimate for the work that needed to be done and took me out to show me the problems that my car had. after looking at my car i could tell that it was unsafe to drive! They fixed my brakes in a timely fashion for a very reasonable price. I even called around to check there prices and they were one of the lowest. After leaving my brakes were 100% better!! those guys are great and i will always return. I also learned that they do full service repairs on almost every thing on the vehicle. I recommend Lentz for anybody that wants there vehicle fixed right the first time!!!!

I've been a customer here for 5+ years and I wouldn't trust my car with anyone else! The service is fantastic and they're always so thorough with explaining what they're going to do with my vehicle. The manager, Brian, is absolutely amazing! Always has a smile on his face and just the best! Grand Rapids has a great establishment here! Keep up the great work, guys!

Used Lentz for the first time a few weeks ago for some exhaust issues. Service was quick and less expensive than I thought it would be. They repaired my car in a little over 24 hours. Definitely will be returning.

Over the years I have worked with many automobile repair facilities and must say this is one of the BEST! Until today have never used Lentz Auto Repair and I must say Ken has been absolutely AWESOME to work with. My daughter attends Grand Valley State University and had some heating issues with her car...this place rocks! Ken worked with her and was relentless in finding out what was wrong...thank you Ken and staff! We have a new go to car repair facility in Grand Rapids to use.

Excellent customer service! Went in to get my Ford Escape checked out due to the engine overheating and Brian, the manager, explained to me exactly what he believed to be the problem and also looked into some additional issues I was concerned about. Super friendly and they don't talk down to you like other repair shops I have been too. Although they weren't able to fix the problem in-house due to it being a Ford specific issue that can only be fixed at a dealership, they didn't even charge me for running the diagnostics tests. I've been charged over $100 in the past just to have someone look at the car and tell me something I already know is wrong with it. Will definitely be taking my vehicle here for any future maintenance.

This is my main mechanic. I go to this shop for everything! They've always been very honest and upfront with prices and I haven't once felt like I'd been ripped off. I recently had a windshield wiper issue they had worked on previously and they managed to resolve it again free of charge. Very happy with this shop.

Always a great experience with the team at Lentz Auto! From start to finish, communication is there. Brian, the shop manager is fun to work with and professional. Always with enthusiasm and excitement. Brad is efficient and priced right, while getting the job done right! If you haven't had a chance to check them out, be sure to do so!

After having costly front end repairs to my jeep at another repair shop, something was really wrong. I stopped in and was greeted by Brian, the manager. What a great guy, a true asset to Lentz, and to myself. Apparently the shop that overcharged me did not tighten new parts they installed. Without hesitation, they quickly tightened everything up. They also checked to make sure nothing was damaged. Needless to say, this is my new place for car repairs. Thank you Brian and Lentz.

My Son dropped his entire exhaust system on Monday night. We went to drop the car off, and Lentz on Mich was already closed. I looked in and saw someone cleaning up and knocked on the door. Brian Small, the manager, opens up and let us drop the parts in the garage instead of leaving them outside. He was very friendly, and even thou it was late, he really made us feel important. The car was fixed the next afternoon, on price and on time. Thanks Brian.

Came in on a Sat morning with hopes that I could get someone to take a look at my car. Normally, I head to my dealership in the Lansing area for repairs, but I was worried because my maintenance light turned on. I walked in and met Brian, the manager, and he gladly said he was able to help me! Great customer service and friendly staff. So happy I could find a great auto repair shop that I can trust so close to where I live now!

I had a great first contact with the shop. I came in with what could have been a disaster on my car. They made the repairs, were exceptionally fair on the price, kept me informed of the repairs status, and were friendly and knowledgeable. I intend to start using them more regularly.

These days, its hard to find reasonable car servicing that doesn't put you in the poor house. I recently went to Lentz to have my leaking oil pan replaced and girded myself to pay a lot. Previously, I had been quoted at a competitor $400 just for the pan alone! Lentz replaced the pan and gave the car an oil change (with new filter) all for just under $500 - which included labor!

Brian and the technicians there are super knowledgeable and always give it to you straight :)

I've taken my 2007 Pathfinder here several times as it's close to work. Everytime I've been satisfied with the cost and the work but didn't think anything special of it. Last week I took my car in as I was told by the 10 minute oil change place that my oil sending unit needed repair as it was leaking. So off for repair it went. Fortunately it didn't end up needing any work - seems to have been a much easier fix and after some cleaning all was well. I'm writing this as it's not often you take your car in and they call to tell you it in fact doesn't need repair. For all the bad reputations auto repair places have I was very pleasantly surprised that they did not perform unneeded work and in fact that didn't even charge for the clean up work they had done. Will definitely be back for the next inevitable repair as well as will recommend to anyone who asks!

I began taking my 2003 Corolla here when the dealer stopped being happy to service it. These guys are honest, helpful, and courteous. This week they took the time to help us decide to fix or replace it. They are interested in service not sales! Thank you!