JCPenney Salon

For natural hair service, call SHAYLA at this JCP salon! She knows how to wash, comb out, and follow the instructions for the hairstyle you want. Again, you will get a good wash and good overall service. Also, she knows the difference between clipping ends and a haircut. Plus, when she did my color she nailed it the first time. Very pleased with the service I've received AT THIS JCP SALON FROM SHAYLA. I will go back again.

Better customer service experience! I haven’t seen that at the salon in a long time. I’ve been going to JC penny for my hair concerns in NC and in MI. My son’s first hair cut was their also.. genetational

The stylist was absolutely amazing. I had 4 colors put in. I'm loving my new look and my hair feels better too. I'll post a picture on the Facebook page review if I can find it, as this is not my primary email.

I just had a multi dimensional color/hi-light, trim and olaplex treatment done today by Regina. She was super sweet, talkative, kind and did an absolutely amazing job on my hair. She finished the style off with old Hollywood fashioned waves and I couldn't be happier. Courtney(salon manager) is awesome also!! Definitely book Regina...you won't be disappointed!

Only Laurel cuts my hair there. Nobody else. There are other hair dressers and stylists there, however, I've Never yet had to get my hair retrimmed or "fixed" after getting a haircut by Laurel at JC Penney's smart salon at Genesee Valley mall. And just recently a new manager has been hired, promising big changes by the time (6 weeks) I'm in need of another haircut.

Today I got blonde highlights, a lob cut with a side bang and it was the best color and cut I've had since living in flint for the past 6 years . My hair is perfect exactly what I wanted. The stylists name was Irina , and she did awesome, I'm more than happy!!!

Got my daugthers hair done for her bday and a young lady named nicole did it . She took her time to make sure the color was exactly what my daugther was asking for . We will definitely be returning wish I could post a picture because it looks amazeing

I've always had a good haircut from here, and Jesse recently did a great job on my layers. My hair was almost to my butt when I saw him and he took a lot of time to make sure my hair was even and symmetrical and what I wanted. I definitely recommend him!

Got a haircut by Jennifer! She was great, friendly and listened. Good value too. They even got me in the same day. Awesome

Dawn did a wonderful job on my hair .She did exactly what I asked .Such beautiful colors .Thank you so much I will be coming again.

I recomend roger, I showed him a pic and he gave me exactly what i asked for. Thank you roger

Sierra was great I highly recommend her and the staff

Customer service

I dont usually post comments,but my hair looks better than it has in years! I had long thick damaged hair and Audra took her time..and talent and I am so pleased with my new look. I've been going to jcpenney salon for years. Never had a bad experience.