Douglas Elliman Real Estate Office in Long Beach, NY

I recently worked with Kristin Altfather Fox and she was an absolute pleasure to work with. I was trying to find a home during the pandemic which was a little bit challenging at first due to the phase restrictions; however having Kristin as my agent made the process so much easier. Kristin was extremely knowledgeable with the locations I was interested in. She was very responsive and was super diligent with contacting the properties and setting up various appointments as soon as they were available due to covid. Kristin has a friendly personality. She is very positive and personable and I felt so comfortable speaking with her. Kristin provided me with additional options and locations in my budget and she always kept me in the loop. She even walked around with me in a neighborhood I was not familiar with after a showing. It was especially helpful to have Kristin to work with as I was new to the housing market and she was informative every step of the way. I highly recommend Kristin and look forward to having her as my real estate agent in the future.

Jimmy was amazing to work with! He was hard working and knowledgeable. Thank you, Jimmy!

Top Brokerage on Long Island.

I'm very displeased with the type of service I received from one of their agents. I called and left a Voicemail for an apartment that was recently listed. I get a text message days later randomly late at night from the agent apologizing for the late response. Instead of answering my inquiry about the apartment she tried to push me onto two other apartments. I answer her and ask her to call me on Monday and didnt receive a call from her the whole week. I finally text her again about the apartment and she didnt answer me again. Instead she told me she can show me a larger studio for $200 more. I told her I was interested in the first apartment and then again no answer.

What kind of operation are you running here? I honestly thought this was a scam from the one word answers she was giving me. I had to scroll back to the beginning of our messages to see how she introduced herself to find out she works for Douglas Elliman. This person honestly knows nothing about customer retention or keeping a client happy. I'm also guessing she doesn't like making money and she's a bad multitasker.
I will not go through this company ever. What a bad impression. Get some better agents that want the money. Not play phone tag with people. So unprofessional.

Real estate agent lied to me about demographics of a building and up sold me on an apartment. I’ve never felt more ripped off in my life.