Bob-Boyd Ford

I had the best time going in here the other day. I was greeted by everyone. But had an appointment with Mike. He was so nice and amazing. Him and everyone involved with helping me was able to get me approved and get me a car in less than 2 hours. First time I was ever told yes to a car. I am so happy I have told so many people about coming here.

I enjoyed my visit there. The team was a great group of people, I had a few laughs with them.
The service was fast I didn't have to wait very long at all...if I need any more services done..I would return here. This was my first visit I had a recall on my truck..
Thank you for a wonderful visit there.

This is my sole opinion, but after purchasing two F-150 trucks from Bob Boyd, I personally can say it's a good dealership. They will work with you. Get you the vehicle you want/need. The people are friendly. You get offered water and coffee. And if you have questions, they more than likely will have the answers. The Quick Lane is also a good service center. Little bit more expensive than other shops, but I choose the Quick Lane because I trust them. The mechanics are trained to work specifically on Ford vehicles. They can do maintenance to other brand vehicles as well. But overall after 8 years of being a customer, I'm satisfied.

Very happy with my oil change at Bob Boyd Ford. Done quickly & reminded me to use my Ford Pass points which paid for most of the bill. Also offered to schedule appointment for my camera recall which I have been waiting for over a year.

Great experience buying my Bronco. No pressure in a relaxed atmosphere. My salesman (Jim Helm) was very knowledgeable and helpful! Spending this much money can be very stressful but Jim sure kept me calm. Paperwork was a breeze and all went well. I highly recommend Bob Boyd for your vehicle needs!

I just purchased a new truck today I had Mike Robinson as my salesman our first deal didn't go through because the money I thought I had didn't come through and they held off for 2 weeks on the deal in was able to make it happen with half of the money he was very excellent to work with and so was the finance manager Dave they never tried to push anything down my throat and spent all the time we needed to answer all of our questions to make us feel comfortable about the deal we was getting

Found the exact car I was looking for at this dealership. When in to talk to them. We ended up making a deal. They gave me a fair price on my trade in and we closed. Their sales style is low pressure and the finance was very transparent. Presented, but didn't hard sell the add ons (i.e. wheel, fob insurance) Very nice people. Tyler (Sales) and David (Finance) were great to work with. Recommend this dealership.

Everyone was professional, friendly and helpful. I was updated all along the way about findings with my car. Amy was especially helpful and she answered all my questions and made sure I was comfortable and informed. The work was done in a timely fashion. The waiting area was clean and comfortable with plenty of snacks and drinks. Would highly recommend Bob Boyd Ford Quick Lane and Service Department. I will be returning for my car needs.

I’ve never had such a painless experience buying a car. DJ went above and beyond for me! I will only recommend this dealership to friends and family, and when the time comes for another car, Bob-Boyd Ford is the only option for me! I truly felt valued as a customer and DJ was genuine and honest. Thank you so much!

Rented a car for a trip to FL. It was a nice experience and had no problems. Fell in love with the car♥

I'm in the process of ordering a new vehicle and the customer service I've received from Bob-Boyd Ford (specifically Mike Robinson and Barb Whittington) has been far better than any other dealership I've dealt with. They've been friendly, easy to contact, and prompt in responding. They informed and advised me about pertinent information that other dealerships neglected to share. They followed up with me multiple times and called me to make sure they had all the correct information for my order, and they provided me with a copy of the order confirmation upon their receipt. They were also very flexible and accommodating (offering to waive certain fees, and allowing me to place my order remotely). All of this was significantly contrasted with other dealerships. It is obvious that Bob-Boyd Ford is primarily customer-service oriented. Dealing with them was a refreshing and efficient experience. I highly recommend Bob-Boyd Ford.

Jim and Barbie in the Ford sales office are great! We have purchased several vehicles over the years with Jim and Barbie at Bob Boyd Ford and they’re always amazing. They make the process very simple and easy. We will continue to go back.

The service mechanic came out to our home and fixed the part that was recalled in a timely manner. We appreciate his attitude also.

Salesman pleasant, courteous and helpful. He was not aggressive or pushy with the sale. Great person to deal with.

Amy in Service is awesome! She listens to your needs, and gets things taken care! Another great experience at Bob Boyd Service Department!!

Had several recalls done to my Ford Fusion. Mike, Fred & Kristen were all well prepared, ordered parts prior to picking up my vehicle. They were all professional and helpful. The pick up and delivery personel were also very good. Five stars to this service crew for doing an outstanding job !

They are very polite and trust worthy. They have fantastic customer service on all aspects from buying a vehicle to service completed on your vehicle. I have delt with other companies that try to sell you things that you really don't need for your vehicle or can wait till the next service. The people at Bob-Boyd Ford have always been upfront and honest with me and as a consumer with limited funds but still wants to take car of my truck and car, I appreciate that fact. I will not go to any other company for me vehicle or vehicle needs!

Maintenance appointment was scheduled easily with a friendly, helpful service rep, appointment was on-time & prompt, and the service manager came and notified me as soon as the service was completed. They also have a comfortable, friendly environment for waiting on service to be completed.

We had the pleasure of working with Jared on the purchase of our new truck. He had the truck we wanted ready to test drive right when we got there, and was very pleasant to work! He answered all of our questions and made the process very easy. All the staff there was very friendly to work with. David, was also very helpful and thorough with going over our paper work. Would definitely come back for future purchases!

We're very pleased with the repair's on my vehicle.A little more than I wanted to pay but other than that happy with results and friendly service.