Turbo Plumbing Pros

This company has saved me so much time and money. They are honest, polite, and do top notch work. The pricing is more than fair as well.

I’ve had several plumbing issues and they have always responded quickly. I will never use another plumber- this is by far the best one in Lexington!

From the scheduler (Hailey) to the tech (Riley), everyone is so kind and helpful. I can’t recommend them enough.

I had a tankless water heater installation. Their staff for initial evaluation of the project were extremely knowledgeable about the products they provide and explained the differences between the two primary tankless heaters they supply and which would be beneficial for what my family needs. On the day of installation they were earlier than I expected (definitely not a bad situation, I’m just used to delays and excuses from plumbing companies). Their team worked quickly but not rushed, and answered any questions or concerns that I had along the way. They definitely had creative solutions for routing pipes and wiring to make sure all of the “unattractive” parts are hidden from view. At both the initial evaluation and the installation, their team had no hesitation of crawling into the deepest attic and unfinished spaces of my home to ensure the aesthetics of the installation would not detract from the overall appearance of my home, to ensure the utility connections would be hidden from normal view. During the day of installation, I had arranged to be away from work and available at home for for their team for any unexpected concern that may have arisen. I needed to return to work for a brief time and had no concern leaving their team working in my home unattended. Their team was extremely professional, trustworthy, knowledgeable, and made me feel like it was their own home that they were performing the work, not just a paying customer. All in all, I give them positive rating, five stars, A+, highest marks available. I would DEFINITELY recommend them above and beyond other similar companies.

Devan Justice and assistant did a great job installing my hot water tank. They were professional and polite in explaining the details that a State inspector would schedule a time to confirm safety of the settings.

Riley was absolutely amazing, he was No Kendall haha not because of anything he did wrong… maybe it was the hair Kendall just had that hair game going strong!!

Seriously though we have been using Turbo Plumbing Pros for years now and we would not go to anyone else. If you really need a quick fix and am honest company than look no further!

Thank you Riley for all that you did and don’t tell Kendall’s wife I love his hair 🤣😂🤣

A month ago our water heater need replacement after 22 yrs of using it. I called several home improvement stores in town to get an estimate but their customer service were not professional and not caring. I decided to call Green Box (whom they did my HVAC 2yrs ago) Turbo Plumbing and I did not go wrong in choosing them. They listen and care about your needs. They are courteous, on time, and available when you need them. They are making sure their clients concerns and issues are being met as promised to their warranties. The whole entire crew from Nathan, Kirby, Matt x2, Kendall, Shaun and Logan did an exceptional service. There were some small issues that had happened after my water heater installment but Turbo Plumbing staff fixed it until we were completely satisfied. They were available right then and there in a timely manner. The receptionist who received the call was also very pleasant. On top of all that, they gave us a gift card as a bonus for sending them a referral. My family wants to thank “Green Box” for the wonderful dinner. Highly recommended!

We had Nathan come and give us a quote for a whole home water filtration system. He was so knowledgeable, professional, honest, and assuring. We are so grateful to have found a great plumbing company with great plumbers!!!

Nathaniel, Devan, Logan and Dawson are all very professional young men. They executed their jobs really well; they were knowledgeable, attentive to detail, & kept high standards when completing the job. It was on of the cleanest jobs I have seen. I really appreciated working with them.

These guys are awesome! Hunter was the lead technician, and he went above and beyond to help my family. Haley and Brent in the office were very kind and helpful and ready to assist my family. If you have any plumbing needs, this is the place to go!

Loved these guys. Brent walked me through everything, and he and his colleague Wayne even diagnosed a problem two other techs hadn't been able to solve. They're here to help make what you want work, not to sell you something you don't need. Highly recommend.

I am thrilled to share my exceptional experience with Turbo Plumbing Pros regarding the recent installation of our tankless water heater. From start to finish, every aspect of the service, from the thoroughness of the salesman, Nate, to the professionalism and helpfulness of the plumbers, Kendall and Matt, exceeded all expectations.

Nate, our salesman, displayed an impressive level of knowledge and attention to detail during the initial consultation. His thorough assessment of our household's needs was not only informative but also highly educational. He patiently explained the benefits of switching to a tankless system and tailored his recommendations to suit our family's requirements. His approach was refreshingly transparent, leaving no room for ambiguity or surprise costs. Nate's dedication to understanding our needs instilled confidence in us right from the start.

When it came time for installation, Kendall and Matt, the plumbers assigned to our project, showcased the utmost professionalism and efficiency. They arrived promptly as scheduled, equipped with the necessary tools and a clear plan of action. Their teamwork was seamless, reflecting their extensive experience and knowledge in the field. Throughout the installation process, Kendall and Matt paid meticulous attention to every detail, ensuring that the system was set up flawlessly.

What truly stood out, however, was the exceptional level of helpfulness and courtesy displayed by Kendall and Matt. They took the time to address all our questions and concerns, explaining each step of the installation process in a way that was easy to understand. Their patience and willingness to go the extra mile to ensure our comfort and satisfaction truly left a lasting impression.

The quality of work exhibited by Turbo Plumbing Pros has transformed our home's water heating system for the better. Not only are we enjoying the benefits of a highly efficient tankless water heater, but we are also relishing the peace of mind that comes with knowing the installation was executed with precision and care.

I wholeheartedly recommend Turbo Plumbing Pros to anyone seeking top-tier plumbing services. Our tankless water heater installation experience was nothing short of outstanding, and we are immensely grateful for the dedication of the entire Turbo Plumbing Pros team.

The company was easy to work with and each employee we interacted with was professional and accommodating to our needs. Riley had to come out twice due to prolonged frozen pipes but stayed until everything was working. So glad to have had such a positive experience. Thanks

Kirby is an excellent representative of this company and an exceptional technician. He didn't hesitate to explain the problem and solve it in a timely manner. He was also openly forthcoming with answers to questions I had regarding the DIY installation of a garbage disposal.
I HIGHLY RECOMMEND Turbo and Greenbox for ANY plumbing and HVAC needs!

Thank you all so much!

Great experience! They were here ahead of the expected time and started work immediately. Repairs were completed quickly and everything is working again. The guys were friendly and let me know what was needed. Will definitely keep the number for any future plumbing needs.

Kendall and his team are the best. They do a great job and you can tell they enjoy what they do. I have tried several companies prior to Turbo plumbing and I can honestly say they are the best.

We are just waiting on our water heater to be put in so cannot rate that but all our experiences with these companies have been very positive and we are happy to be starting a care plan with them for the years ahead

Technician was thorough and provided an explanation of the work needed to be done, the choices involved, and the costs that we would incur for those choices. We appreciate the expert and honest business and personnel. We will use Turbo Plumbing for any future plumbing issues..

Kendall and Jawad were great! They quickly went to work to determine the cause and fixed it. They explained everything and cleaned up well as they could. I will definitely ask for Kendall and use Turbo Plumbing again, if necessary.

We had to have Turbo Plumbing come back because the problem reoccurred two days after our drains were cleaned. We were expecting Kendall and Jawad, but James and Dillion (I think) showed up. They dug up some ground near our house and determined what they thought was the problem really wasn’t. They offered to do the same thing (flush drains) or use a camera for an additional change, we we decided to go with the camera. They worked half the day and managed to get water flowing, but we still don’t know the exact cause and will have to dig up part of the garage floor OOT get to a pipe and replace that section. These guys are super nice and. Dry hard-working. Plumbing problems are awful. I’m glad we have these nice men to help.

I was very thankful that Turbo Plumbing Pros were able to send their qualified workers to take care of our plumbing issues within 3 hours of my request. The 2 men were professional, knowledgeable and skilled. Took care of the issues and cleaned up after their work.

Everyone was very professional and customer service was excellent. We used Turbo Plumbing Pros to purchase and install a new water heater for our house. They were upfront with the costs and the sales process was no pressure. Installation happened very quickly and the whole process only took about 4 hours. I would recommend them to anyone needing plumbing services in the central KY area.

Our water heater went out on Tuesday. We called to schedule an appointment at 4:30pm. An estimator was at our house by 9am on Wednesday and the water heater replacement was finished by 1pm. The is is the second time this year we’ve had to use the company (once for hvac and now for plumbing) and everyone has been timely and professional.

I highly recommend.