Shoe Carnival

I recently had the privilege of visiting Shoes Carnival to purchase a pair of shoes for my son. I must express my appreciation for the exceptional service provided by Felicia, one of their outstanding employees. Felicia's professionalism and dedication truly made my shopping experience remarkable.

From the moment I stepped into the store, Felicia's warm and welcoming demeanor instantly put me at ease. Her friendly disposition and approachable attitude created a pleasant atmosphere, making me feel valued as a customer from the very beginning.

Felicia's extensive knowledge of shoes and keen eye for fashion were evident as she graciously assisted me throughout my visit. She took the time to attentively listen to my preferences and understand my specific footwear requirements. Her expertise was truly impressive as she expertly guided me through the vast selection of shoes, offering valuable insights and personalized suggestions tailored to my style and comfort.

Felicia's commitment to customer service was exemplary. She consistently went above and beyond to ensure my needs were met. She meticulously measured my feet to guarantee the best fit and graciously accommodated my requests to try on multiple pairs until we found the perfect match.

Throughout the entire process, Felicia exhibited unwavering patience, attentiveness, and a genuine commitment to providing excellent service. Her exceptional attention to detail and willingness to go the extra mile truly distinguished her assistance. Her friendly demeanor and effective communication skills made the entire shopping experience both enjoyable and stress-free.

Thanks to Felicia's expert guidance, I not only found a fantastic pair of shoes but also had a positive and hassle-free shopping experience. I highly recommend visiting Shoes Carnival and seeking out Felicia's assistance. With her professionalism, helpful demeanor, and genuine care for customers, you can trust that your needs will be met with the highest level of service.

A very large collection of shoes to choose from. The store is set up very nicely with ample space to walk around while shopping. Highly recommended.

We came here and were very impressed with the friendliness of the staff and for helping us out. We had a gift card for the store and when we tried to use it, it kept telling us card reader error. After trying unsuccessfully multiple times, the manager tried to help us complete the transaction. They were very patient and when there were other customers, she took action and had another person come to help at the register while she helped us. After multiple tries, she told us to try to order the shoes online using the gift card. We did and that worked perfectly. Luckily, it was not too busy at this time, so once I checked out - she received the automated notification to put the order together and that was it. I really want to say thank you to the manager and the staff for helping us!

Great selection. Large store. Staff was very helpful but not too helpful which gave me time to browse and find many more shoes I liked.

I went here and look around and they had some nice shoes- I decided I had to have the vans I seen in the store. So I bought them online. Lol

Very helpful and friendly staff. We'll organized and clean.

Employee was most helpful for my wife. Good products for moderate prices. Saw several other women bring returns. They were refunded and walked out happy.

Due to a health problem my walking was limited. The sales clerk named Amy gathered many shoes for me to try on. This kind clerk is a blessing and a wonderful successful experience.

Amethyst is the sweetest associate ever. She was super helpful and nice and really cared about her customer's experience, and went above and beyond to help us and make sure the shoes were what we wanted. Give this girl a raise!

Hello! My name is Tessa (husband's Richard). We visited your store on January 20, 2018. We visit the Colonial Heights, VA. location often (have never left a review), but tonight we felt we needed to do so. Sales associate, Grant, is absolutely the best!!!!!!
This guy is the most caring and patient sales associate either my husband or I have ever dealt with. We were in the store for over 2 hours and Grant helped us with nothing but a positive attitude. He never made us feel like we were getting on his nerves (LOL). Grant has the most kind spirit. He was extremely helpful to us. My husband's shoe size is a 15. When my husband would find shoes he liked, his size wasn't available. Grant would take the time to check online to see if he could possibly get his size for him (I know he did that for us about 4 or 5 times). Grant NEVER seemed bothered. We sincerely appreciate Grant!!!!!!!! My husband asked him did he work on commission. He said no. We purchased 5 pairs of shoes and it was all thanks to Grant. So he may not get commission, but my husband and I feel as though Grant either deserves a raise or a promotion (GRANT'S THE BEST. PLEASE DO ONE OR THE OTHER)!!!!!!
Once again, THANK YOU Grant for making my husband and I feel truly welcome in your store!!!! We both look forward to coming back...purchasing more shoes and having YOU as our sales associate. ;-)

Can always find myself some good name brand shoes for good deals here! Recently grabbed myself two pairs Levi's under 55 bucks!

Great store. Not compact like cheat stores. Plenty of room. FRIENDLY Staff. Bathrooms. Easy parking. Never over crowded. Always have a good sale.

Nice young lady helped me find the perfect pair of tennis shoes. She was friendly and fun to shop with. Thank you. You see, I am 81 and grew up being fitted with shoes.

They need a bit better sale prices especially this time of year.

Great friendly customer service. Show brand, type, and size easy to find

Great prices was good and affordable.

Hey can't beat great customer service. awesome selection...love to shop here for great deals

Best deals for a family. Great points accrual program. Perfect location and hours of operation.

Great deals amd nice customer service. The reason we go back again and again.

Good sale deals. Great selection
Good customer service