Frontier Plumbing

Great experience with our service tech Mark. He found the source of the problem with our less than a year old tankless water heater, arranged for the part to be shipped directly to us and come back to change out. We will definitely use Frontier and Mark for all of our plumbing needs in the future.

My hot water heater went out this weekend. Called the manufacture and they gave me Frontier's number and told me they would ship out the part next day. Called Frontier and they told me they could be out within a couple of hours and they had the parts in stock! That I could just drop off the part being sent to me later on. I was so shocked and grateful! Romaldo showed up on time and was very fast and efficient! Within hours I have a working hot water heater! That is good customer service! I know who I will be contacting if I ever need a plumber again!

My experience is from the inside. As an ex employee of Frontier. I have nothing but admiration and positive feedback on they're organization and efficiency, superb example of how a company should run. Plus on a personal level as a new comer to California from Texas they gave me an opportunity. Now I got my own company. But all I can say is THANKS!!!!

Remaldo did an excellent job,

Front desk customer service is a nightmare. 3 days to try and even get in appointment. The 1st time they didn’t even show up. I never argued there 245$ visit I was fine with that I just needed the service done. After Day 3 they tell me they have availability in 4 days. Ridiculous and a waste of time. Hey Frontier plumbing. I would have bought a new Boiler for all I care I had no issues with prices or labor or services. I just couldn’t get an appointment to save my life. Never got past the appointment process.

they came out to fix brand new toilets that don’t flush properly and there was a small leak on the same toilet, and he couldn’t even tighten to prevent leak