HPS Plumbing Services

My water heater died on a holiday weekend. Call their dispatch. They were clear with the price for coming out. When Eddie the service provider showed up, he was kind courteous and honest with me about the cost of replacing on a holiday. Eddie came back the very next day and took care of my water heater. Professional 100% of the time. An extra part was needed and it was bright to my house quickly!

Thanks HPS for saving me!!

We woke up to water leaking from our door jams in our kitchen and dining room . I called and talked with Alicia Rodriguez who was very knowledgeable and helpful. She scheduled a crew to come out right away within twenty minutes . Manny and his helper ( I didn’t get the hellers name ) were amazing they found the problem and had it fixed in about forty five minutes. Very knowledgeable, very professional, and very pleasant. We’re waiting for a bid to redo our pipes as they are 40-year-old galvanized pipes. And we look forward to work with working with them again I highly recommend HPS.

Johel was our HPS plumber, he was excellent! He diagnosed the problem with leak behind our refrigerator and ordered the part that was needed. Came back promptly the next day when the part was here and fixed the leak quickly within an 1 1/2hrs. He was very kind and professional!
Thanks Johel!
Joey and Amanda Cabrera

Loved the job!! HPS installed a new gas line for my pool heater. Edgar and Frankie were very knowledge and professional. Edgar took the time to explain the process. I will use them again for my plumbing needs

I called concerned about my water heater. Eddie came out inspected what I have and explained the situation very thoroughly. He also gave me a quote if I want to replace an upgrade my current water heater. Since he was here for HPS, I showed him the backwash that was corroded. He will be replacing that for me next month. Great attitude and very friendly and explained everything so that me as a female can understand! I highly recommend using this company. When I called for the appointment on Friday they gave me a Monday appointment.

Frankie was very professional during the service. My anxiety increases when I need plumbing repairs, but Frankie put me at ease and completed the job quickly but efficiently. I will definitely use HPS again!

I called HPS early in the morning to schedule a service visit to repair a leaking toilet. To my surprise, a technician was able to come out to my home that morning and quickly repair the leak! Edgar was so nice and professional and brought the toilet up to code by installing some new hardware. Great price and great service! Would highly recommend to anyone needing plumbing services!

I have used HPS plumbing services for business needs over the last year. Jesse is the plumber who usually works on our drain installations and water connections. Jesse is highly reliable, communicates well, timely and goes above and beyond when doing repairs. The office staff works well with our billing department, are courteous and are prompt with appointments. Definitely 5 stars!

Joel Morales @ HPS repaired our toilet and shower faucet within 2 hrs. He was professional in explaining the
repairs & options. We are satisfied with outcome as first
time customer. Great service!

Woke up this morning the way no one ever wants to... with two flooded bathrooms. I called HPS and they told me that they would get someone out this afternoon. Well, just a couple of minutes later, I got a call from a tech telling me that he could actually be there right now. So from call to arrival was only about half an hour. Both techs (Frankie and Jesse) were very friendly and helpful, and very clearly explained what the issue was. I can't fault anyone, from the people who initially answered my call, to the techs, to the billing department, on their customer service.

Was the price a little high? I don't know. Plumbers are expensive in general, and when you're up to your ankles in water, you're not counting pennies. But there were no surprises. I was told how much the service would cost and why in advance, which is more than a lot of companies do. I will definitely call HPS in the future.

Joel was very professional and knowledgeable kept me informed through the whole process of ordering parts and installing the parts for my water heater. I would recommend HPS plumbing as well Joel for any future plumbing services to anybody.

HPS Tech. arrived at my house, the same day I called requesting installation of my new toilet tank. Service Technician Albert Sanchez was extremely professional in his listening skills, and work ethic. He provided information and estimate immediately and wasted no time. He was meticulous and took great steps to prep the area around the toilet to keep everything dry. He cleaned up and removed the old tank and lid. He was pleasant and kind and very respectful. I am thrilled to have found a Plumber that I can trust and will call again if needed.

I had to call a plumber after detecting a seepage at the foundation..
The first plumbing company I called refused to check in the crawl space after the leak was found to not be from inside the house.
They basically refused the job.
I called HPS and they arrived promptly.
Manny and Frank arrived and diagnosed and fixed the problem.
I will call HPS first from now on.

They were able to diagnose and fix a problem with my water heater same-day. The problem was one that a different plumber couldn't identify and had recommended replacement. I will use HPS again.

Great service!! Albert took care of us by getting our tankless water heater replaced very quickly and was very informative about get it serviced every year so we don’t have the same problem.. Highly recommend if you need great service Call HPS

The technician, Albert Sanchez, did a great job! He was on time, efficient, professional, thorough, polite and friendly. Our water heater failed on Sunday (yesterday) and HPS replaced it Monday morning. We have used this company before and had great service and did again.

HPS plumbing stepped in when I had a problem with another plumbing company - have been very happy with their service - Especially with their representative Edgar. He is knowledgeable and courteous. He kept me updated on arrival times, etc. Am happy to recommend HPS and Edgar.

Johel was great! He did great work and talked us through the process. Very professional and responsive.

We have used HPS many times for plumbing repairs and replacements. Their technicians are on time, friendly, and professional. The office staff are responsive and friendly as well. Top notch company! Highly recommend!

I'm pleased to share that I received exceptional service from Albert Sanchez. I had a plumbing issue in my master bathroom and Mr. Sanchez was thorough in his examination of the issue. He kept me informed about everything he was going to do as he was working. He was also very conscience of entering my home with appropriate protective gear so that he wouldn't get my floors dirty or contaminate anything inside. His partner Manny came just in case they were needing to go under the house and look for leakage, and he too was very professional and personable. I'm SO PLEASED with the work Mr. Sanchez provided! Thank you HPS, your company will be the first I call if ever I have issues in the future.