Stone Etc Inc

Disaster. Horrible experience from start to finish. They cut the hole for the sink much too big and tried to patch it. Didn't tell me I needed additional support for an overhang and left the job with sticks supporting it. Pics are attached. Had to have the whole job redone by another contractor. Filed a claim against their bondholder. Ended up getting full credit. Made a complaint against them with the Sate Contractor's Board, which was also found to be valid. Initially right after the installation I offered to walk away, having paid half. They rejected that offer, and ended up having to pay back the whole amount from their bond. DO NOT DO BUSINESS WITH THESE PEOPLE!!

Two pros:

1. Initial Consultation: the ladies who checked me in were fantastic. This was my first experience with this type of work request.
2. The Stone Cut: on point!

Major Cons:
1. The Installers: they were HORRIBLE! First, they barely talked.
2. The Installers (again): I had to continually ask them to stop leaving my door wide open. Bugs got into my home.
3. The Installers (yep): they left a mess in my bathroom.
4. The Installers (uugh): they left a mess outside where they were cutting. Then after cleaning up, they created a trail of residue stone all across the concrete of my condo complex. I got fined by my homeowner’s associate for their mess.
5. The Installers (of course): they took all of my remaining stone that I wanted to keep.

If you go with this company, you have to really monitor their installation work. The cons outweigh the pros. I’m sorry, but overall very disappointed.

They did a lousy job on our kitchen counter. One of the seams keeps raising. They’ve come back 3 times, still looks bad. I have photos to prove it.