Bay Hardware

So let me tell y'all about this place....

THEY ARE AMAAAZING. Everyone is not only friendly, they're very knowledgeable on just about everything you need if not more. I started going to them in 2022 ish, when we just moved to town, and since they were just down the street and I didn't want to go to a big hardware store in another city. I went with an idea of what I needed to do what I wanted, not only did they greet me once I walked in, they asked me what I needed and pointed me in the right direction, even guided me to the aisle & pointed at where the item was. When I was looking, they asked me what it was that I was trying to do, which I told them, and not only did they show me better tools, but even explained how to do it when I got home! I don't work with tools much and have no idea what I'm doing half the time, don't worry I'm never building anything serious, just dumb things around the house.

I've been going back ever since from big needs to small needs, it's always so good to see their smiling faces and my dogs love going to the hardware store because they know they get a treat as soon as they walk in the door.

Sorry for this long post, but they honestly deserve it because they are absolutely amazing.

Came in looking for about 10 items. Couldn't find any of them but then a woman I believe named Terry help me she found everything that I was looking for and even rang me up. Best experience ever in a small hardware store

Staff is there to help you..even if it is for just a little item, they assist you. Excellent service

Best hardware store around. They have every nut/bolt/screw known to mankind. Don’t waste your time at Home Depot. Staff very helpful.

Very nice. And it felt like home. A hardware store inside your home. I came from bellflower on a minibike with a busted chain. They were generous and helpful. Come here for quick and easy access to hardware needs.

They always have what I want… even if it isn’t what I need haha.

LOVED THIS PLACE!!!
It is a "real" hardware store in every sense of the word. The aisles are too narrow and the shelves are cram-packed with merchandise. Like one of the shops in a Harry Potter movie, the place just begged to be explored!
The staff was great and led me directly to what I was looking for. Prices were reasonable.
I WILL BE BACK!

Both my dog and I love going to bay hardware! My dog loves it because they treat her like a clean and give her little treats. I love it because they treat me like a valued customer and always help me find what I need. I would not go to a mega store ever again if I could help it because this local business is so personal and helpful and the store is very well stocked.

This place well deserves five stars. Everybody is super helpful and friendly. Often I’m pleasantly surprised about the things I find there; things that at first I thought were only available at bigger shops. Parking is limited, but it is always nice to walk down Main St if I don’t find parking close to the place. Actually, I sometimes park a block or two away intentionally, just for the walk.

As soon as I walked in, I was not only greeted, but asked if they could help me find anything. The employee walked me to not only find the screws I was looking for, but helped me ensure they were all the correct size. After he checked on other customers while I waited to be rung up, he came up to the counter to be the second cashier & helped ring me up. It's really a breath of fresh air customer service that just makes the biggest difference! I will definitely be returning for future needs.

This place is the best! They seem to have everything, plus extra parking in the back if you can't find a space up front which I don't have a problem with. I came here for one individual screw to put a jewelry holder together, and the guy up front immediately offered to help me with the task of finding the perfect screw. I love how they have individual screws etc without the plastic wrapping and for an easy 0.11-0.17 cents each or so. Once he found the right screw, he even screwed it in for me and voila, I had what I needed! I'd definitely come back here again.

Even though the footprint is small, you'd be surprised at just how comprehensive their selection is. Just about any trinket, nut, bolt, and tool needed for most projects is here. You won't have to worry about asking where anything is, because the moment you step in the door you're greeted with a warm welcome from the staff asking what your project is.

The crew here is excellent, and will gladly work with you to find the right part for your project, or guide you to the right nook and cranny to find it yourself.

Customer service is on another level. I was greeted coming in the door, they knew exactly how to help me, and while browsing 2 others passed by and asked if needed anything. I'm in the sales industry and whenever I walk within 10 feet of a customer, I always say hello and ask if they need any help. Great job Baby Hardware!!!

So .... I've been coming here for about 20 years with very arcane and odd requests.

Without doubt the level of professionalism and excellence which I receive every single time has been unsurpassed.

Today I came in with another unusual do-it-yourself project for my very expensive laptop.

Manny , Dan Ramsey Did not hesitate in creating is creating a solution which was incredibly 'ininnovative to my needs.

A huge shout out to Manny who provided his usual excellence Please give these gentlemen a raise !!!!

Thank you Manny!!

A great place to shop. Employees know their information and are always helpful. Great selection for a small shop. They can special order a lot of products and materials in addition to what they stock, so just ask. Glad there are still stores like Bay Hardware around to serve the community.

9/1/2020 - - Terrie (I hope I spelled it correctly) was absolutely fantastic. She knew what she was talking about and was super helpful. She even went out of her way to make sure I had everything I needed and offered alternatives and let me decide. GREAT JOB and I vote for a raise!
- - The BIG BOX type store do not have this level of service or knowledge.

The BEST hardware store ever. I needed a lock fixed and one of the guys came out ON HIS lunch break, in the rain and fixed it no worries. customer service and there is always someone to answer your questions. Go Seal Beach Small Businesses!

I love Bay Hardware! I live here in Seal Beach and they always have what I need there. Everytime I walk in an associate always asks me if I need help. They always give great advise about products, installation and other helpful tidbits. You can’t beat this hometown hardware store. Even My dog Cutie loves it because they always give her attention and treats.

I love this place it is such a good hardware store and they have a lot of tools they are excellent they know their stuff they have a nice supply they don't have everything but it's good enough just for what you got to do residential some commercial

Absolutely the best hardware store around. They have crammed so much inventory into that place and have a really friendly staff to help you find everything. I have been shopping there for over 20 years and they have come really far in the last 3-4 years. They have a much larger selection of fasteners and "hardware" components than Home Depot or Lowe's.

Great place and super nice gentlemen. They have EVERYTHING you need in this little store. For my BOAT or my Home they take care of me.

I even bought cool lights for my bicycle.