Mercury Insurance Group

We have had mercury boydston insurance for years.we are happy with their service and responsiveness thank you Larry and Tyler Boydston for giving us piece of mind.

Always so nice, friendly, and helpful. Never a bad experience. Definitely recommend

I have commercial coverage for this company since 2005. Few times I changed my warehouse and renewed my insurance policy with them in this time period. Each time, they were eager to write a new policy, but somehow avoided my cancellation requests for old policies. I had to call hartford and cancel them by myself at the end. In 2007 I paid 6 months extra for an unnecessary coverage.

Customer support avoid your questions. There is also a guy called Jim; I believe he is kinda racist or something, after talking with me over the phone, his attitude changed very badly. Dude, you live in CA, 70% population is first or second generation immigrants! Anyway the guy doesn't answer your calls at all. He is so rude over the phone, and ignorant even while making the new policy!

We had Mercury Home and Auto through Insurance Solutions for many many years; we had 2 Pipe Leak (typical in the Saddleback Valley) insurance Claims in 3 years and Mercury dropped us like a hot iron. Insurance Solutions the Mercury Agents, was of little help in keeping the insurance even after we paid to have the entire house re-piped at our cost! Without the packaged House insurance, our 2-car auto insurance just kept going up and up and up every renewal period. We switched to State Farm.

Trying to get through a claim with them is like brushing your teeth with Ajax and a steel brush.