Valley West Financial Insurance Services

Aime is absolutely awesome! She has helped us many times with our insurance needs and is always very efficient, professional and courteous, not to mention very knowledgeable! We highly recommend Aime and Valley West Financial.

Exceptional customer service! Aime is the absolute BEST! We have been working with her for several years now on our insurance needs and always feel a sense of comfort with her. She looks out for our best interest and has always been kind, reassuring, attentive, and responsive. Customer service is a big deal for me and Aime hits the mark every time.

Lupe my agent has always been there for us.
Has always. Been very attentive and concerned with our questions. I am happy to have her as our agent.

Valley West is Great!
Robert was Knowledgeable, Helpful, & Friendly. He went above and beyond to help find the perfect policy to cover our Home & Vehicles. He was even able to save us a significant amount, over our previous broker (who jacked up our rates without notifying us). I'm a very satisfied customer, and would highly recommend their services to ANYBODY looking for Insurance Services.

I used to get my cars and home insurance from Valley West. I am currently with another insurance company, but I always remember how pleasant, empathetic, and professional Julie and Robert are that I always check back with them, hoping I could afford to get my insurance coverages from them. While I am with this other insurance company because they are charging me much less, I am very aware that the coverages are inadequate. I have no qualms giving Valley West 5 stars because they certainly deserve it.

Robert J Spencer excellente agent his been working with uS for long time and always taking his time to update me and provide information to homeowners & auto insurance bundle, we are so pleased with him Im not sure if all the agents do the excellent job that hi does we being with Valley West financial Insurance for long time any questions or call he reply to us right away or email Good Job 💯💯 Roxy Cortes👍👍👍👍👍

Mr. Spencer is depth of current market knowledge effectivley saves me money while giving me and my property the insurance coverage that is appropriate. The support staff at the Fountain Valley office compliments this high standard of service

Robert was very helpful to the full extent of the word very patient very kind very knowledgeable thank you very much for making this awesome experience

Valley West was great at helping me with my insurance needs. Aime my rep was so nice an awesome. She answered all my questions and did everything she could to get me the best rates available. She has excellent customer service skills. I really appreciated her gettimg me the lowest insurance rates out of all the places I called. I would definitely recommend Aime and Valley West.

Lupe and ALL of the people at Valley West Financial Insurance have always been polite, gracious, and very helpful! I know I can always contact them at any time and get a fast response!

Lupe at Valley West Financial has always been there when I needed questions answered right away. Whether it was to add/delete a car from my policy or answer a simple question regarding rental car coverage. She has always been quick to respond, I received her undivided attention and she made sure I understood everything before moving forward. Definitely recommend them to friends and have referred family.

Aime @ Valley West is the best! She is always professional & is on top of things & I appreciate her going beyond the call of duty & helping me out whenever I am in a bind. She has excellent customer service skills & I appreciate that. She always answers my e-mails & my phone calls. I am glad that my neighbor Denise recommended her to me. Keep up the great work Aime!! It is a pleasure doing business with you!! :O)

I have Julie Johnson as my agent and she is an absolute joy to work with. She has been working with our family for a while now and I trust her completely! She is so helpful, kind, and responsive. I would highly recommend Valley West and Julie to everyone!!

Lupe is of great help everytime I need help. Keep up the great work.

I’ve been with Valley West for almost 20 years and I am very pleased with their customer service and follow up skills. Especially Robert, since he has been my agent for probably about 10 years… Very responsive and always get back to me right away, great agent! I have my primary home, multiple rental properties, auto, umbrella policy, etc all with Valley West. Highly recommended and Thank you Robert!

Aime is very helpful and always there to assist me in getting the best insurance for me. She makes sure that I am covered and went extra lengths making sure I was taken care of. She is professional yet you feel like u can have a conversation with her on a more personal level too. She communicates well and has a friendly demeanor about her. I would prefer to only go through her from now on and she should be recognized for her greatness! Thanks Aime you rock!
Danielle Van Dinter

My parents have dealt with Maria for years, so they insisted i at least called her for quote when I purchased my new vehicle. My first time personally dealing with her. Maria made my process quick, easy, and efficient with all the info I needed. I got a better price with more coverage. would recommend 5/5

Robert is very knowledgeable about insurance and always has my back.

Normally i don't do reviews however, this time I felt an obligation to publicly recognize the excellent services by Robert Spencer with Valley West Financial Insurance. Robert is on top when it comes to customer service, he takes his time to explain all the details and concerns, and top of that, the savings are excellent. You won't be disappointed!

Our agent (Robert Spencer) was a joy to work with. Very quick to respond, provided lots of information/quotes, but no pressure. He always followed up to my questions in a timely manner and we did a lot of stuff via email as well as phone calls. I feel like he took the time to help me and my husband with our situation and answer all our questions.