Pacific Central Coast Health Center

Appalling. I had an appointment scheduled something like 8 months in advance. They canceled it on the day of. Fine. But I called repeatedly to reschedule, left messages, no callback. When I finally got through, they offered to get me in after another 6 months.

Scheduling has been a nightmare. I miss calling the office i actually go to. The reception ladies knew me and were so kind and helpful. Now all calls go to one place and it takes so much longer to schedule.

The WORST hospital I’ve ever gone to in my life. My biggest regret! They don’t even deserve a star at all. Is there an option to give them NEGATIVE STARS?

I had to wait for 7 months to schedule a preventative care. And on the day of my appointment, I had to wait for over 3.5 hours just to be seen by the doctor. The doctor never followed up on my blood test result nor responded to my message. And their billing process is a nightmare. It took over a year to answer my multiple inquiries on the billing code and they accidentally sent me over to collection while I was waiting for their response with unanswered follow-ups. At the end, they still overcharged me.

If you want to go to a healthcare provider which focuses on MONEY MAKING only, then go here. They don’t even care if you are dead or alive, as long as they take your money.

Misplaced a bill for $15 dollars to Dignity Health. They sent to collections, for $15 dollars. Dinged our credit. Seems very petty, what's the point of me giving them a contact phone if they don't use it. Just another big company that doesn't care. Nothing dignified about Dignity Health.

Poor scheduling and response back to patient even to hospital trying to arrange follow up prior to patient’s discharge