Altar'd State Galleria Ft Lauderdale

I discovered this store on Sunday. Loved it! I bought a lot of gifts as their merchandise is fun and different.
The store had a lot of people shopping and they were still great at customer service.
When I got home and took the goodies out of the bags, I noticed that the only item I bought for myself was missing. It was also one of the most expensive items I bought. I checked my receipt and I was indeed charged for it. I did not have time to return that same day so I went yesterday.
The girl that had helped me on Sunday was not there. I was concerned as I could not prove anything. They had to trust me and they did 💞. The attendant simply said, I recognize you from yesterday. Do you remember where the item was? She asked. We went together and picked it, she wrapped it and I left so happy. The outcome could have been different and although disappointing, I would have understood. Refreshing they trusted me. They for sure secured a new customer. My recovered item is the lovely, understated, wooden nativity set in the picture. I will go back.

Hands down my favorite store in the world, I live in Switzerland, but often come here on my holidays. Lily is one of the girls who works at this location, she is amazing. I normally don’t like when people talk to me in stores, but honestly I even look forward to seeing Lily. I don’t know if the store sees this ratings, and I don’t know how much they pay her, but give her a raise. Discount section of the store is also tops.

Beautiful women's clothing store in the Galleria Mall, close to Neiman Marcus and Godiva. The decoration is gorgeous! They have every day and dressier clothes, hats and accesories, candles and some home decorations. The quality seems very nice and in good taste. They donate 20% of their sales to help the children in Peru, a wonderful endevour to help the poor and less fortunate. I recommend this store, the service was very nice.

Angels work here
I don’t think you could have a nicer more helpful team of women. Thankyou for always going above and beyond

Oh and the dresses, the dresses are heavenly 🕊

Adrianna is truly an angel. She was so kind and helpful, and she chose the best outfits for me!

I loved my experience at this shop. Very courteous, warm and helpful staff. The quality of dresses is really good; elegant and pretty collection.

This location is absolutely beautiful! It's so much bigger and spacious than the one in Michigan. The staff were so friendly! I felt very welcomed and comfortable when I was shopping here.

I came in the store today my first time and can I just say I loveeeee it!!!! All the employees where very nice and helpful and the store was a vibe from the music to the setup of the store I would definitely shop there again

Cutest store at galleria mall. Love their selection of dresses and their accessories are good quality and cute. Service is always great.

Friendly atmosphere! Love what this store is doing with helping animals, missions…growing chain and proves when you give God gives back ❤🙏🏼✝

Lovely store and staff! Similar to Free People clothing line, without the hefty price tag! 👗

Isabella helped me so much! I had a great time shopping here!

Súper cute outfits . Love this store

Best store in galleria !

clothes and accessories are so cute, two young girls greeted me and assisted me when asking questions about sales. I did hear the manager snap!!! at one of the girls working there really rudely because she was taking a sip of water. I think it didn’t like that at all, it was uncomfortable. I get stores have policies for their employees, but it was really weird to see.

Hermosa tienda!!

I love this store, it has very nice things and everything but I don't understand why the employees followed me to the dressing room knocking on the door making me feel uncomfortable, I was just trying on a dress and I wondered if she was still there, if it would help her (telling her that I didn't want help ), it was a very uncomfortable experience and when I left a lady followed me to see if I could put the dress in its place as if I were a thief or something, very bad service, I always buy there but the first time they do these things to me

Rude staff walked into the store and was asked to put on a mask. I have Asthma! Never taking my gf there again!